Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ERICK NAVARRO

Fresno,CA

Summary

Dedicated employee with extensive experience in customer service, safety compliance and effective communication. Proven ability to manage emergency situations and resolve conflicts, ensuring a secure environment for the public. Recognized for maintaining operational efficiency and delivering exceptional customer service while adhering to strict schedules.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Transit Bus Driver

Fresno FAX
Fresno, CA
09.2024 - 03.2025
  • Operated transit buses safely along designated routes in Fresno.
  • Assisted passengers with boarding, disembarking, and securing mobility devices.
  • Monitored schedules to ensure timely arrivals and departures at stops.
  • Conducted pre-trip inspections to verify bus safety and operational readiness.
  • Communicated effectively with dispatch regarding route changes and passenger needs.
  • Enforced policies for passenger behavior to maintain a safe environment.
  • Responded promptly to passenger inquiries and provided route information.
  • Maintained cleanliness of bus interior for comfort and safety of passengers.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Supported riders with disabilities by operating transportation assistance equipment.
  • Completed accident and incident reports accurately and legibly at end of scheduled shifts.

Security Corporal (Supervisor)

Chukchansi Gold Resort
Coarsegold, CA
09.2022 - 09.2024
  • Supervised daily operations and ensured workflow efficiency among team members.
  • Facilitated communication between team members and upper management.
  • Resolved employee conflicts through effective mediation and support strategies.
  • Maintained accurate records of employee performance and attendance data.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Trained new employees on company policies, job duties, and performance expectations.

Lead Security Officer/ Safety Officer

Lyons Magnus
Fresno, CA
07.2017 - 07.2022
  • Monitored and enforced security protocols throughout facility.
  • Conducted regular patrols to ensure safety and compliance.
  • Responded promptly to alarms and emergencies as they arose.
  • Prepared detailed incident reports for management review.
  • Collaborated with local law enforcement during investigations.
  • Implemented safety drills to enhance emergency preparedness plans.
  • Verified identification credentials of employees, customers, and visitors before allowing access to premises.
  • Monitored CCTV cameras and other surveillance equipment.

Education

High School Diploma/ CompTIA A+ Certification -

UEI College
Fresno, CA
11-2016

Skills

  • Bus operation
  • Safety compliance
  • Emergency response
  • Effective communication
  • Incident reporting
  • Conflict resolution
  • Customer service
  • Time management
  • Teamwork orientation
  • Defensive driving
  • Crowd management
  • Situational awareness

Certification

  • Commercial Driver License: Class B with Passenger Endorsement
  • Healthcare Provider (BLS) Adult, Child and Infant CPR/AED Certified by ProTrainings

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Transit Bus Driver

Fresno FAX
09.2024 - 03.2025

Security Corporal (Supervisor)

Chukchansi Gold Resort
09.2022 - 09.2024

Lead Security Officer/ Safety Officer

Lyons Magnus
07.2017 - 07.2022

High School Diploma/ CompTIA A+ Certification -

UEI College

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