Erick Orellana Hernandez
Berryville,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Marlow Motor Company
Front Royal, Virginia
07.2023 - Current
- Consulted with customers to identify automotive needs and preferences.
- Demonstrated vehicle features and benefits to potential buyers.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Replenished and arranged items to maintain appearance.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Negotiated deals and handled complaints or objections.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Developed key customer relationships to increase sales.
- Maintained accurate records of all sales activities in the CRM system.
Field Artillery Cannoneer
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
06.2019 - 05.2023
- Cleaned and maintained weaponry following official procedures for optimum reliability.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Planned and completed group projects, working smoothly with others.
- Understood and followed oral and written directions.
Education
High School Diploma -
Loudoun County High School
Leesburg, VA06.2019
Skills
- Team Management
- Team Building
- People Skills
- Planning & Organizing
- Critical Thinking
- Active Listening
- Friendly, Positive Attitude
- Good Work Ethic
- Problem Resolution
- Reliable & Trustworthy
- Organizational Skills
- Supervision & Leadership
- Conflict Resolution
- Communication skills
- Customer relationship management
- CRM software usage
- Objection handling
- Customer service
- Problem solving
Timeline
Sales Consultant
Marlow Motor Company
07.2023 - Current
Field Artillery Cannoneer
United States Marine Corps
06.2019 - 05.2023
High School Diploma -
Loudoun County High School