Erick Ortiz
Macon,GA
Summary
Motivated individual with a strong work ethic and adaptability, skilled in customer service and time management. Proven ability to work independently and quickly learn new skills. Committed to delivering positive experiences for customers while effectively multitasking in fast-paced environments. Seeking entry-level opportunities to leverage organizational skills and contribute to team success.
Overview
2
2
years of professional experience
Work History
Reptiles and Reef
SYEP Friends of Crown Heights Educational Centers
Queens , NY
09.2022 - 06.2023
- Ensured timely task completion by managing time effectively and meeting deadlines.
- Identified customer needs promptly to enhance service delivery.
- Engaged customers through effective interpersonal skills to foster positive interactions.
- Managed inventory to guarantee availability of materials as required.
- Resolved customer issues with knowledgeable, friendly service, promoting high satisfaction.
- Provided outstanding service in person and over the phone to meet client expectations.
- Achieved cost savings by developing practical solutions to operational challenges.
- Collaborated with team members to enhance productivity and achieve project goals.
Burlington
SYEP Friends of Crown Heights Educational Centers
Brooklyn , NY
05.2021 - 09.2022
- Operated a variety of machinery and tools safely and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Foothill College
800 College Dr,Henderson,NV 892002Skills
- Customer service
- Inventory management
- Machinery operation
- Time management
- Problem solving
- Team collaboration
- Effective communication
- Customer relations
Timeline
Reptiles and Reef
SYEP Friends of Crown Heights Educational Centers
09.2022 - 06.2023
Burlington
SYEP Friends of Crown Heights Educational Centers
05.2021 - 09.2022
High School Diploma -
Foothill College