Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Erick Patricio

Panorama City,CA

Summary

Highly-motivated and with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Work History

Customer Service Associate

Walgreens
Richmond, VA
12.2023 - 02.2024
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Processed customer orders accurately and efficiently.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Followed up with customers after purchase to ensure satisfaction.
  • Operated Cash register

Sales Associate

Best Buy
Richmond, VA
09.2023 - 11.2023
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.

Education

Some College (No Degree) - Information Technology

Los Angeles Pierce College
6201 Winnetka Ave, Woodland Hills, CA 91367

Skills

  • MS Office proficiency
  • Team Collaboration
  • Customer Support
  • Point of sale systems
  • Product Knowledge
  • Customer Service

Languages

English
Professional
Spanish
Professional
Arabic
Elementary

References

References available upon request.

Timeline

Customer Service Associate

Walgreens
12.2023 - 02.2024

Sales Associate

Best Buy
09.2023 - 11.2023

Some College (No Degree) - Information Technology

Los Angeles Pierce College
Erick Patricio