Erick Restrepo
Atlanta,GA
Summary
Driven, adaptable, and growth-oriented professional with a Bachelor of Arts in Political Science and a minor in Business Administration. Proven experience in rental property maintenance management, logistics, supply chain management, manufacturing, sales, customer service, and student affairs. A quick learner with a demonstrated ability to thrive in collaborative team settings. Fluent in English and Spanish, with a solid understanding of the fundamentals of German. Strong language and communication skills. Seeking opportunities to cultivate continuous learning and contribute to dynamic professional environments.
Overview
7
7
years of professional experience
Work History
Director of Maintenance
Triangle Renovations LLC
09.2023 - 01.2024
- Managed work order maintenance requests for single family rental properties.
- Conducted and directed over 30 different independent contractor teams and specialist vendors in Southeastern housing markets of Atlanta, Nashville, Tampa, Orlando, and Greenville/Spartanburg area.
- Oversaw quality assurance of large scale maintenance operations including plumbing, electrical, and structural repairs.
- Managed and directed multifamily unit turns; conducted quality control of renovated units for client submission.
- Conducted pricing and analysis for clients; generating bids and estimates encompassing labor and material costs while providing thorough and detailed summaries of exploratory findings and work completion.
- Used monday.com project management software to organize and coordinate scheduling, workflow, and monetary records.
- Conducted client, vendor, contractor, and tenant relations meetings to best synthesize goals and needs of all parties.
- Procurement of materials and goods needed for fulfillment of work order contracts.
Carrier Sales Representative
CargoBarn Inc.
06.2022 - 08.2023
- Advised customer sales team on navigating customer relationships in regards to pricing, carrier capacity, and logistical solutions while considering geographical and market factors.
- Participated and translated on sales calls and meetings with international customers; advised on Spanish translation of company materials and communications.
- Promoted high level of customer and carrier satisfaction using strong rapport-growing skills, consistent communication, and prompt issue resolution.
- Advised and collaborated with sales managers, director, and carrier teammates over situations (ie. freight theft, collisions, DOT/TSA seizures, Canada/Mexico border crossings, etc.)
- Performed phone-first sales to carriers both inbound and outbound; averaging 80-100 sales calls per day, in addition to sustaining other channels of communication, on a fast-pace, brokerage style sales floor.
- Fulfilled capacity needs and advised to management team on keystone company accounts such as Kroger, Boston Beer, Crayola, and Mckinley Packaging.
- Used McLeod PowerBroker for CRM, Tableau for KPIs, and HighWay for carrier qualification and onboarding.
Canvasser
National Senatorial Committee
08.2020 - 01.2021
- Canvassed for senatorial campaigns of the 2020 General Election and run-offs
- Went door-to-door surveying citizens over their voter registration status, their intent to vote, and their political preferences
- Increased team efficiency by communicating frequently with coworkers over transit and area conditions.
- Developed daily plans to make travel as efficient as possible to maximize amount of surveys conducted
- Conducted telephone surveys with telecommunications software
Factory Worker
Heiche Group US Surface Technology
05.2019 - 07.2020
- Took part in company-offered training sessions to improve skills and knowledge of electroplating and electrolysis
- Inspected finalized products to assess compliance with quality standards and established tolerances.
- Monitored machinery in operation to identify inconsistencies in electroplating processes.
- Carefully packaged finished products and prepared for shipment averaging 75-85 crates per shift.
- Unloaded and loaded product from conveyors, machines, and conveyances.
- Documented production information via daily logs and discussed issues with management.
Resident Assistant
Clemson University
08.2019 - 05.2020
- Encouraged community atmosphere by implementing educational and social programs.
- Implemented and enforced university and campus housing policies.
- Developed personal and professional relationships with residents, fellow RAs, and supervisors
- Counseled peers on career, academic and personal concerns, serving as source for University resources and services
- Led by example through habits and behavior consistent with university regulations and rules.
Cashier / Sales Associate
Kohl's Corporation
05.2017 - 05.2018
- Performed credit line sales for customers, achieving highest amount of credit lines opened at store consistently on daily basis at age 17.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Served as translator for Spanish-speaking customers and fellow Associates
- Communicated with management over concerns and needs for optimization of checkout process
Education
Bachelor of Arts - Political Science
Clemson University
Clemson, SC05.2022
Skills
- Fluent in English and Spanish (native languages)
- Conversational in intermediate German (8 years of studying)
- Verbal and Written Communication
- Customer Relations and Fulfillment
- Media Communications
- Public Speaking
- Data Collection and Analysis
- CRM Input and Analysis
- Project Management
- Pricing Analysis
- Mediation and Negotiation
- Software Beta Testing
Languages
Spanish
Native or Bilingual
German
Limited Working
Timeline
Director of Maintenance
Triangle Renovations LLC
09.2023 - 01.2024
Carrier Sales Representative
CargoBarn Inc.
06.2022 - 08.2023
Canvasser
National Senatorial Committee
08.2020 - 01.2021
Resident Assistant
Clemson University
08.2019 - 05.2020
Factory Worker
Heiche Group US Surface Technology
05.2019 - 07.2020
Cashier / Sales Associate
Kohl's Corporation
05.2017 - 05.2018
Bachelor of Arts - Political Science
Clemson University
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