Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erick Rivera

Orlando

Summary

Dynamic Window Technician, recognized for exceptional customer service and expertise in window installation and repair. Proven problem-solver with a strong work ethic, consistently meeting project deadlines while educating clients on window care. Skilled in utilizing specialized tools and maintaining safety standards in all operations. Reliable and safety-focused Truck/Delivery Driver with [X] years of experience transporting goods efficiently and on schedule. Skilled in route planning, vehicle inspection, and maintaining accurate delivery records.

Overview

7
7
years of professional experience

Work History

Window Technician

Super Glass Brothers
06.2021 - 07.2025
  • Developed strong relationships with customers by consistently providing exceptional service during consultations, installations, repairs, and followups.
  • Educated clients on proper window care techniques for optimal performance and longevity of their investment.
  • Continuously met project deadlines by allocating resources efficiently among simultaneous assignments without sacrificing quality.
  • Conducted thorough inspections of damaged or malfunctioning windows before recommending appropriate solutions.
  • Utilized specialized tools like glazing knives or suction cups while handling delicate glass surfaces without causing damage.

Habitat For Humanity Truck Driver

Habitat for Humanity
01.2020 - 06.2021
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

Mechanical Technician Parts Runner

CTE
03.2018 - 01.2020
  • Resolved mechanical issues using both technical and manual skills.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.

Education

High School Diploma -

Dr. Jose M Lazaro
Carolina PR

Skills

  • Power tools operation
  • Window installation expertise
  • Measurement accuracy
  • Glazing techniques mastery
  • Hardware installation
  • Window repair
  • Safe driving
  • Positive attitude
  • Problem-solving
  • Heavy lifting
  • Stocking and inventory
  • Heavy hauling
  • Customer service
  • Strong work ethic
  • Safe driving practices
  • Basic computer literacy
  • Delivery scheduling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Window Technician

Super Glass Brothers
06.2021 - 07.2025

Habitat For Humanity Truck Driver

Habitat for Humanity
01.2020 - 06.2021

Mechanical Technician Parts Runner

CTE
03.2018 - 01.2020

High School Diploma -

Dr. Jose M Lazaro

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