Erick Rodriguez
Skokie,IL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Camp Counselor
Skokie Park District
2023.06 - 2023.08
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Package Handler
FedEx
2021.07 - 2021.09
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Prep Cook
Moretti Ristorante Pizzeria
2021.03 - 2021.06
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Food Handler/Retail Sales Associate
Amazon Fresh Corporation
2020.11 - 2021.03
- Improved food safety by diligently following proper food handling procedures and maintaining a clean work environment.
- Enhanced customer satisfaction by providing prompt, friendly service while accurately fulfilling food orders.
- Reduced waste by efficiently portioning ingredients and utilizing proper storage techniques for perishable items.
- Assisted in inventory management, ensuring adequate stock levels and timely reordering of supplies.
Retail Sales Associate
Home Goods Corporation
2018.03 - 2020.11
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Shift Manager
McDonald's Restaurant
2017.04 - 2018.03
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
Education
Associate of Arts - Graphic Design
Oakton Community College
Skokie, IL05.2026
Certificate - EKG Monitor Technician
Oakton Community College
Skokie, IL05.2019
High School Diploma -
Niles North High School
Skokie, IL05.2017
Skills
- Peer Mentoring
- Workplace Safety
- Management Support
- Emergency Response
Certification
- EKG Technician
- BLS for Healthcare Providers
Timeline
Camp Counselor
Skokie Park District
2023.06 - 2023.08
Package Handler
FedEx
2021.07 - 2021.09
Prep Cook
Moretti Ristorante Pizzeria
2021.03 - 2021.06
Food Handler/Retail Sales Associate
Amazon Fresh Corporation
2020.11 - 2021.03
Retail Sales Associate
Home Goods Corporation
2018.03 - 2020.11
Shift Manager
McDonald's Restaurant
2017.04 - 2018.03
Associate of Arts - Graphic Design
Oakton Community College
Certificate - EKG Monitor Technician
Oakton Community College
High School Diploma -
Niles North High School
- EKG Technician
- BLS for Healthcare Providers
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