Erick Titus
Summary
Seasoned Lead Ramp Service Agent with a proven record in ensuring smooth airport operations. Brought about improvements in cargo handling and aircraft servicing, displaying strong leadership skills and effective coordination abilities. Skilled in managing teams for optimal productivity, enforcing safety regulations, and streamlining operational processes to enhance efficiency.
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to changing flight line conditions and ready to shift focus to meet departure schedules. Known for team attitude and dedication to task completion.
Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing.
Skilled laborer with background in freight, stock, and material moving. Have experience in safely handling materials, operating equipment, and ensuring efficiency in warehouse settings. Strong organizational skills with ability to prioritize tasks effectively for smooth operations. Made impact by streamlining inventory processes, reducing turnaround time for loading and unloading shipments.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Lead Ramp Service Agent and Load planner
Swissport USA
Denver
09.2021 - Current
- Operated ground support equipment to ensure timely aircraft turnaround.
- Coordinated loading and unloading of baggage and cargo to meet flight schedules and improve turnaround times.
- Supervised team members to maintain safety and operational standards.
- Communicated effectively with flight crews regarding ramp operations.
- Conducted regular inspections of equipment to ensure optimal performance.
- Trained new staff on safety protocols and ramp procedures.
- Managed workflow during peak traffic periods to optimize ramp operations and minimize delays.
- Implemented process improvements to enhance ramp service operations.
- Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Inspected cargo holds prior to loading and unloading for any foreign objects or debris that may cause damage during flight.
- Tracked inventory levels for fuel supplies and maintained adequate stock to prevent operational disruptions.
- Monitored and directed ramp personnel to ensure safe and efficient aircraft loading and unloading operations.
- Coordinated with other departments to ensure smooth flow of passengers, baggage, cargo, mail and freight from check-in to aircraft departure.
- Worked closely with management team to ensure operational objectives were met.
- Followed up on discrepancies related to freight movement and assisted in resolving them quickly.
- Managed passenger services activities including wheelchair services and special requests.
- Supervised the proper labeling and documentation of hazardous materials shipments.
- Monitored the condition of ground support vehicles including brakes, tires, engines.
Warehouse Order Selector
UNFI
Denver
06.2020 - 08.2021
- Selected and organized products for customer orders efficiently.
- Operated pallet jacks and forklifts to move inventory safely.
- Maintained cleanliness and organization in the warehouse environment.
- Inspected merchandise for quality before packaging and shipping.
- Followed safety guidelines to minimize hazards in the workplace environment.
- Operated material handling equipment such as reach truck, order picker. safely and efficiently.
- Lifted up to 50 lbs on a regular basis without assistance from other personnel.
- Loaded and unloaded containers from trucks using a forklift or pallet jack.
- Communicated with supervisors regarding any issues or discrepancies encountered while selecting orders.
Education
Okkodo High School
Dededo, GuamSkills
Results-driven Lead Ramp Service Agent experienced in optimizing airport operations through effective leadership and coordination Improved cargo handling and aircraft servicing while enforcing safety regulations and streamlining processes for enhanced efficiency Bilingual professional skilled in heavy equipment operation, adaptable to changing conditions, and committed to delivering high-quality service in dynamic environments
Results-driven Lead Ramp Service Agent experienced in optimizing airport operations through effective leadership and coordination Improved cargo handling and aircraft servicing while enforcing safety regulations and streamlining processes for enhanced efficiency Bilingual professional skilled in heavy equipment operation, adaptable to changing conditions, and committed to delivering high-quality service in dynamic environments
Timeline
Lead Ramp Service Agent and Load planner
Swissport USA
09.2021 - Current
Warehouse Order Selector
UNFI
06.2020 - 08.2021
Okkodo High School