Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
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ERICK URTECHO

Homestead,United States

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

7
7
years of professional experience

Work History

Sales Assistant/Inside Sales Representative

Infinity Air, Inc. / AllFlight Corporation
Miami, FL
09.2023 - Current
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Utilized CRM systems to track customer interactions and sales opportunities.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Discussed project scope and objectives with supervisors to understand particular data needs and develop input guidelines maximizing database impact while excluding irrelevant data.
  • Transferred written information into databases to maintain consistent, accurate client records and project details.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.

Warehouse Inventory Clerk

Dedienne Aerospace
Miami, FL
02.2022 - 08.2023
  • Maintained accurate inventory records by updating computer databases, tracking product movement, and recording discrepancies.
  • Performed regular cycle counts to ensure accuracy of inventory records.
  • Investigated discrepancies between physical count and computer records.
  • Worked closely with purchasing staff to ensure timely delivery of materials and supplies.
  • Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
  • Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
  • Inspected outgoing packages for damage before sealing them up for shipment.
  • Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.

Shipping and Receiving Clerk

Illuminair Support Cor.
Medley, FL
08.2018 - 12.2021
  • Received and stored goods in designated areas according to established procedures.
  • Compiled data from inspection reports for review by Quality Assurance team.
  • Inspected incoming goods to ensure conformity with purchase orders and quality standards.
  • Reviewed all paperwork associated with each shipment prior to signing off on receipt of goods.
  • Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
  • Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Coordinated scheduling between technicians, vendors, and customers for efficient completion of tasks within established timelines.

Sales Associate /Warehouse Worker

Aviation Airmotive, Inc.
Miami, FL
08.2017 - 08.2018
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, product, and service information.
  • Worked with fellow sales team members to achieve group targets.
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Inspected incoming shipments for damage or discrepancies.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.

Education

Associate of Science - Aviation Administration

Miami Dade College
Miami, FL
05-2020

High School Diploma -

Homestead Senior High School
Homestead, FL
06-2010

Bachelor of Science - Aviation Operations

Lynn University
Boca Raton, FL

Skills

  • Customer service
  • Professional relationship building
  • Proactive and Self-motivated
  • Influencing others
  • Coaching
  • Team leadership
  • Administrative support
  • Shipping and Receiving
  • Attention to detail
  • Sales goals
  • Inventory control
  • Order picking and processing
  • Teamwork and collaboration
  • Marketing
  • Audit processes
  • Multitasking

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

I enjoy flying my drone on my free time but I don't have a license yet.

love to attend seminars and learning news things that deals with aviation.

learning new recipes I love cooking.

i like to study meteorology and like to listen to ATC frequencies.

References

References available upon request.

Timeline

Sales Assistant/Inside Sales Representative

Infinity Air, Inc. / AllFlight Corporation
09.2023 - Current

Warehouse Inventory Clerk

Dedienne Aerospace
02.2022 - 08.2023

Shipping and Receiving Clerk

Illuminair Support Cor.
08.2018 - 12.2021

Sales Associate /Warehouse Worker

Aviation Airmotive, Inc.
08.2017 - 08.2018

Associate of Science - Aviation Administration

Miami Dade College

High School Diploma -

Homestead Senior High School

Bachelor of Science - Aviation Operations

Lynn University

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ERICK URTECHO