Erick Yanez
Wichita,KS
Summary
U.S. Navy veteran and incoming Bachelor of Social Work (BSW) student with extensive leadership experience in high-stress, protocol-driven environments. Proven track record of managing critical systems, de-escalating personnel and public conflicts, and facilitating community recovery programs. Highly adept at remaining calm under pressure, executing life-safety protocols, and providing empathetic, trauma-informed peer support. Fluent in Spanish.
Overview
2027
2027
years of professional experience
Work History
Shipping Logistics
The Atlas Group
Wichita, KS
2025 - Current
- Oversaw precision packaging and expedited shipping of critical aerospace components, ensuring zero-defect accuracy and adherence to safety regulations.
- Sustained reliable, detail-oriented performance in fast-paced environment with meticulous documentation and tracking.
General Manager & Assistant Manager
Ace Hardware
Wichita & Andover, KS
2023 - 2025
- Oversaw daily operations and guided a diverse team to cultivate a positive workplace culture while enforcing safety and operational protocols.
- Facilitated resolution of customer and personnel conflicts as primary point of contact, employing rapid problem-solving and de-escalation techniques.
- Spearheaded coaching and training initiatives for all staff to cultivate a positive and community-oriented culture.
- Cultivated a safe and professional work environment for all associates.
Electrician's Mate
Navy
Groton, CT
2008 - 2013
- Oversaw precision packaging and expedited shipping of critical aerospace components, ensuring zero-defect accuracy and adherence to safety regulations.
- Sustained reliable, detail-oriented performance in fast-paced environment with meticulous documentation and tracking.
Merchandising Lead
Sam's Club
Wichita, KS
2022 - 2023
- Led team in inventory management, ensuring optimal stock levels and product availability.
- Developed merchandising strategies to enhance product visibility and drive customer engagement.
- Analyzed sales data to identify trends, informing decisions on product assortment and placement.
- Implemented training programs for staff on merchandising best practices and operational procedures.
Merchandising Service Manager
Lowe's
Bartonsville, PA
2020 - 2022
- Managed daily operations, ensuring optimal customer service and satisfaction in store environment.
- Oversaw team performance, providing coaching and support to enhance employee efficiency.
- Implemented process improvements that streamlined inventory management and reduced stock discrepancies.
- Developed training programs for new hires, fostering a knowledgeable and skilled workforce.
Education
Social Work
Wichita State University
Wichita, KSCollege Equivalent - Nuclear Engineering
Naval Nuclear Power Training Program
Goose Creek, SCSkills
Crisis Intervention De-escalation Techniques Peer Support & Mentorship Active Listening Trauma-Informed Care Conflict Resolution Emergency Protocol Adherence Case Management Support Group Facilitation Fluent Spanish
Accomplishments
Life Recovery Group Leader & Peer Sponsor
Wichita, KS | 2025 – Present
Facilitate weekly recovery meetings, providing a safe, structured environment for individuals navigating severe substance use and mental health challenges.
Provide direct, on-call crisis support and peer mentoring, assisting with immediate de-escalation and long-term accountability.
Utilize active listening and trauma-informed communication to build trust and guide peers toward community resources.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shipping Logistics
The Atlas Group
2025 - Current
General Manager & Assistant Manager
Ace Hardware
2023 - 2025
Electrician's Mate
Navy
2008 - 2013
Merchandising Lead
Sam's Club
2022 - 2023
Merchandising Service Manager
Lowe's
2020 - 2022
Social Work
Wichita State University
College Equivalent - Nuclear Engineering
Naval Nuclear Power Training Program