Ericka Anderson
Atlanta,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Director, Ad Operations
Fox Television Stations
11.2019 - Current
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Spearheaded successful program launches that resulted in increased brand visibility and viewership.
Director, West Coast Traffic Operations
CBS Television Stations
05.2017 - 10.2019
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
Manager, Traffic Operations
Meredith Corporation
09.2015 - 05.2017
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - History
Clark Atlanta University
Atlanta, GASkills
- Operations Management
- Contract Management
- Business Administration
- Project Management
- Staff Development
- Project Coordination
- Staff Management
- Creativity and Innovation
- Strategic Planning
- Program Management
- Team Management
Timeline
Director, Ad Operations
Fox Television Stations
11.2019 - Current
Director, West Coast Traffic Operations
CBS Television Stations
05.2017 - 10.2019
Manager, Traffic Operations
Meredith Corporation
09.2015 - 05.2017
No Degree - History
Clark Atlanta University
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