Summary
Overview
Work History
Education
Skills
Timeline
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Ericka Arroyo

Eagle Pass,TX

Summary

Detail-oriented Flooring Specialist well-versed in all facets of flooring installation methods. Committed to efficiency, budget adherence, and best-in-class work.

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.

Overview

3
3
years of professional experience

Work History

Rehab Nursing Technician

Encompass Health Rehabilitation Hospital
San Antonio, Texas
05.2022 - 11.2023
  • Provided direct care to patients with physical disabilities, including assisting them with daily activities and therapeutic exercises.
  • Performed patient assessments, evaluated progress, and reported outcomes to the rehab nursing team.
  • Developed individualized plans of care for patients in conjunction with the rehab nursing team.
  • Monitored vital signs such as pulse rate, temperature, respiration rate, blood pressure.
  • Communicated effectively with members of the healthcare team about patient conditions and care plans.
  • Facilitated group therapy sessions under supervision from licensed therapists.
  • Encouraged positive behavior among residents while maintaining respect for their rights.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Floor Associate

Bath and Body
San Antonio, TX
08.2021 - 04.2022
  • Greeted customers and answered their questions about product availability, prices, and use.
  • Assisted customers with locating merchandise in the store.
  • Maintained high standards of customer service during all interactions.
  • Organized displays to attract customers and promote sales.
  • Restocked shelves as needed throughout the day.
  • Monitored store traffic and responded promptly to customer inquiries and complaints.
  • Received shipments of new merchandise and distributed items to appropriate locations.
  • Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.

Front Desk Receptionist

Fort Duncan Regional Medical Center
Eagle Pass, Texas
05.2021 - 07.2021
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Monitored visitor access control systems including issuing identification badges when necessary.

Education

Some College (No Degree) - Nursing

Southwest Texas Junior College
Uvalde, TX

Skills

  • Vital signs monitoring
  • Motivational Techniques
  • Interdisciplinary Collaboration
  • Patient Safety
  • Payment Processing
  • POS Systems
  • Ordering and stocking
  • Visual displays
  • Shelf Stocking
  • Strong organization skills

Timeline

Rehab Nursing Technician

Encompass Health Rehabilitation Hospital
05.2022 - 11.2023

Floor Associate

Bath and Body
08.2021 - 04.2022

Front Desk Receptionist

Fort Duncan Regional Medical Center
05.2021 - 07.2021

Some College (No Degree) - Nursing

Southwest Texas Junior College

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Ericka Arroyo