Ericka Burghardt
PALM BAY
Overview
23
23
years of professional experience
Work History
Librarian's Assistant
Brevard County
03.2025 - 12.2025
- Assisted patrons in locating and utilizing library resources effectively.
- Organized and maintained library materials to enhance accessibility and user experience.
- Trained new staff on library systems and best practices for customer service.
- Provided reference services to patrons, enabling them to access accurate information efficiently.
Office Coordinator / Procedure Scheduler
Cleveland Clinic, Vero Beach, FL
02.2022 - 09.2024
- Current job scope includes calling patients to schedule procedures, regular communication with Doctors and APRN to enter orders, contacting departments for all needed Pre-Op testing and specific studies prior to patient’s procedures, typing instructions for patients regarding procedures, and ensuring that our patients have a positive experience and have our department support.
- Additional responsibilities include: answering phones in a timely manner, making appointments for new and established patients, using the Epic program to enter encounters into patients’ charts regarding care, medication refills and questions for our providers.
Substitute Teacher, ESE Substitute Teacher, Teacher Assistant, and ESE Teacher Assistant
Indian River County Schools, Vero Beach, FL
01.2003 - 01.2022
- Responsible for crafting, implementing, and following through with classroom lesson plans and schedules, while striving to develop positive relationships, behavior, and learning with students.
Office Manager
PBS Electric INC. Vero Beach, FL
01.2010 - 01.2019
- Responsible for accounting with Quickbooks, scheduling, customer relations, accounts payable and accounts receivable, data entry, filing, and organizing business affairs for an electrical contractor.
Education
Bachelor - Fundamentals and Methodology of Education
United States Institute of Language and Clerical Studies
Miami, FL01-2019
High School Diploma - undefined
Westwood
Fort Pierce, FL01-1991
Skills
- Communication
- Conflict Resolution
- Self Motivated
- Attention to Detail
- Organization Skills
- Cataloging and shelving
- Written and oral communication
- Circulation desk
Timeline
Librarian's Assistant
Brevard County
03.2025 - 12.2025
Office Coordinator / Procedure Scheduler
Cleveland Clinic, Vero Beach, FL
02.2022 - 09.2024
Office Manager
PBS Electric INC. Vero Beach, FL
01.2010 - 01.2019
Substitute Teacher, ESE Substitute Teacher, Teacher Assistant, and ESE Teacher Assistant
Indian River County Schools, Vero Beach, FL
01.2003 - 01.2022
High School Diploma - undefined
Westwood
Bachelor - Fundamentals and Methodology of Education
United States Institute of Language and Clerical Studies