Ericka Byrd
Manager
Summary
An accomplished professional with more than 20 years of diverse management experience, including property and community management, adept at budget oversight and strategic operations. Skilled in liaising with stakeholders, facilitating board meetings, and managing complex projects; seeking Executive Assistant III role. Proven track record in contract negotiation, financial management, and fostering client relationships in dynamic environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Social Media Manager/Consultant
Shine Agency, LLC
01.2011 - Current
- Develop social media strategies to improve follower engagement and create monetization opportunities, aligning with industry trends
- Facilitate collaborative campaigns between influencers and high-profile brands to meet contract terms and enhance brand visibility
- Manage cross-promotion initiatives with prominent brands to achieve audience growth and increase brand awareness
Primary Caregiver
Parent
05.2023 - 09.2024
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled client to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Streamlined medication management by creating organized systems for storage and tracking of prescriptions.
Interim General Manager/Assistant GM
Grosvenor Park I Condominium
08.2022 - 05.2023
- Oversee daily operations, maintenance, and resident services to ensure adherence to established policies and management directives
- Facilitate monthly board meetings, preparing agendas, requests for proposals, and financial transaction reviews
- Manage a $4.3 million annual budget, including reserve fund allocations for capital projects
- Liaise with auditors, law enforcement, and government agencies to uphold community standards and resolve resident issues
Booking and Managing Agent
Shine Agency, LLC
08.2006 - 08.2020
- Elevated artist and entertainer exposure, leading to enhanced booking opportunities through targeted marketing to educational institutions
- Handled contract creation, invoice processing, and sales proposal crafting, maintaining precision and compliance with sector protocols
- Fostered enduring professional connections, achieving a high rate of repeat engagements and establishing a reliable reputation with clientele
- Managed event production logistics for multiple performance types, securing premier talent through adept negotiation of favorable terms
Lead Sales Associate
Nordstrom
03.2015 - 10.2019
- Enhanced shopping experiences by engaging customers with informed discussions on high-end fashion trends, resulting in increased sales through effective suggestive selling techniques
- Addressed customer inquiries with exceptional service, leveraging product knowledge to maximize sales and contribute to a team-oriented environment
- Fostered ongoing client relationships by proactively communicating special promotions and new merchandise, coupled with personalized style recommendations
Commercial Property Manager
Prentiss Properties, Inc.
10.2008 - 12.2011
- Oversaw on-site operations, coordinating engineering staff and facility contractors to maintain and upgrade commercial real estate assets
- Managed financial operations, including budget oversight and the handling of accounts payable and receivable, to maintain fiscal integrity across multiple sites
- Coordinated procurement processes, including the facilitation of RFPs and the meticulous reconciliation of invoices, to ensure effective contract negotiations
Property Manager
Legum and Norman, Inc.
02.2006 - 10.2008
- Enhanced resident satisfaction through meticulous management of condominium operations, including proactive communication and secure facilitation of deliveries and amenities
- Uphold building standards and resident interests by effectively coordinating with the Condo Association Board and ensuring contractor adherence to maintenance obligations for common areas
Community Manager
Maredith Management, LLC
05.2002 - 04.2005
- Oversaw the creation of budgets and financial reports for homeowner associations, ensuring adherence to audit standards and fiscal responsibility
- Improved property compliance and resident satisfaction through diligent vendor relationship management, contract oversight, and enforcement of community regulations
Education
Bachelor of Arts - Sociology, Minor Concentration, Certification in Criminal Justice
Morgan State University
01.1997
Skills
- Tech-Savvy
- Time Management
- Excellent Interpersonal Skills
- Self-Motivating
- Phenomenal Listening and Learning Skills
- Patience and Diplomacy
- Goal-Oriented
- Persistent With Integrity and Positivity
- Strong Customer Service
- Strong Communication Skills (Written and Verbal)
- Committee Leadership
- Calendar Management
- Performance Improvement
- Travel Coordination
- Project Management
- Problem-Solving
- Decision-Making
- Interpersonal Communication
- Minute-taking
- Discretion with highly confidential information
- Advanced Microsoft Office proficiency
- Event planning
- Community Management
- Brand development and awareness
- Online marketing and advertising
- Content calendar management and delivery
Websites
Certification
CompTIA Security+, 11/20 - 11/23, https://www.youracclaim.com/users/erickawiggs
Timeline
Primary Caregiver
Parent
05.2023 - 09.2024
Interim General Manager/Assistant GM
Grosvenor Park I Condominium
08.2022 - 05.2023
Lead Sales Associate
Nordstrom
03.2015 - 10.2019
Social Media Manager/Consultant
Shine Agency, LLC
01.2011 - Current
Commercial Property Manager
Prentiss Properties, Inc.
10.2008 - 12.2011
Booking and Managing Agent
Shine Agency, LLC
08.2006 - 08.2020
Property Manager
Legum and Norman, Inc.
02.2006 - 10.2008
Community Manager
Maredith Management, LLC
05.2002 - 04.2005
Bachelor of Arts - Sociology, Minor Concentration, Certification in Criminal Justice
Morgan State University
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