Vanessa Lei
San Francisco,CA
Summary
Looking to use my skills to assist in event management, marketing asset creation, and public demonstration of technologies.
Overview
1
1
year of professional experience
Work History
Social Media Manager
Legend of Master International
03.2024 - Current
- Increase customer engagement through social media.
- Manage social media platforms such as TikTok, Instagram, and Facebook ensuring a consistent brand message.
- Monitor social media trends and implement new strategies to maximize content visibility.
- Boost engagement rates with creation of compelling and visually appealing posts and reels by 69.7%.
Administrative Assistant
The John Stewart Company, Hunters Point East West
08.2023 - Current
- Provided clerical support to company employees by copying, scanning, faxing, mailing, and filing documents.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Utilize Boston Post, our property management software.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information with Microsoft Excel and Word.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Manage rent collection, issue receipts, and deposit payments as accounts receivables efficiently.
- Coordinate schedules, set up appointments, and send reminders to staff and residents.
- Diligently review and process vendor invoices in Nexus.
- Provide support to Property Manager and Occupancy Specialist to ensure efficient operations and excellent tenant satisfaction for a property management site with over 200+ units.
Restaurant Server
Gyu-Kaku Japanese BBQ Restaurant
11.2022 - 05.2023
- Supported co-workers with their sections by managing their responsibilities
- Exhibited productivity and efficiency by catering to multiple patrons
- Handled extreme rush hours effectively while maintaining high customer satisfaction
- Fostered and sustained professional and positive working environment with fellow co-workers
- Streamlined the management of both phone and delivery orders efficiently.
Education
Bachelor of Science - International Business, Marketing
San Jose State University
San Jose, CA05.2023
Skills
- HubSpot
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Google Workspace
- Data Entry
- Canva
- Social Media
- Photo and Video Editing
- Tech-Savvy
- Content Creation
Languages
Chinese (Cantonese)
Professional Working
Student Involvement
- Public Relations Officer, Alpha Phi Omega, SJSU
- Instagram Management, Up & Up College Festival, SJSU
Additional Information
Technology, video games, digital culture, live entertainment, travel
Timeline
Social Media Manager
Legend of Master International
03.2024 - Current
Administrative Assistant
The John Stewart Company, Hunters Point East West
08.2023 - Current
Restaurant Server
Gyu-Kaku Japanese BBQ Restaurant
11.2022 - 05.2023
Bachelor of Science - International Business, Marketing
San Jose State University
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