ERICKA BYRD
Manvel,TX
Summary
An accomplished professional with more than 20 years of diverse management experience, including property and community management, adept at budget oversight and strategic operations. Skilled in liaising with stakeholders, facilitating board meetings, and managing complex projects; seeking Executive Assistant III role. Proven track record in contract negotiation, financial management, and fostering client relationships in dynamic environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Real Estate Manager
Bozzuto Management Company
Alexandria, VA
01.2025 - Current
- Directed property operations, acquisitions, budgeting, and expense control to maximize asset performance.
- Enhanced tenant satisfaction, retention, and leasing success through strong relationship management.
- Developed operational procedures and ensured compliance with industry standards and regulations.
- Supported property management, maintenance coordination, resident engagement, and special projects through contract and temporary assignments.
- Completed advanced real estate education and licensing preparation to strengthen industry expertise.
Primary Caregiver
Parent
Camp Springs, USA
05.2023 - 09.2024
- Maintained clean, safe, and well-organized patient environment
- Assisted disabled client to support independence and well-being
- Monitored progress and documented patient health status changes to keep care team updated
- Streamlined medication management by creating organized systems for storage and tracking of prescriptions
Interim General Manager/Assistant GM
Grosvenor Park I Condominium
08.2022 - 05.2023
- Oversee daily operations, maintenance, and resident services to ensure adherence to established policies and management directives
- Facilitate monthly board meetings, preparing agendas, requests for proposals, and financial transaction reviews
- Manage a $4.3 million annual budget, including reserve fund allocations for capital projects
- Liaise with auditors, law enforcement, and government agencies to uphold community standards and resolve resident issues
Social Media Manager/Consultant
Shine Agency, LLC
01.2011 - 05.2023
- Develop social media strategies to improve follower engagement and create monetization opportunities, aligning with industry trends
- Facilitate collaborative campaigns between influencers and high-profile brands to meet contract terms and enhance brand visibility
- Manage cross-promotion initiatives with prominent brands to achieve audience growth and increase brand awareness
Booking and Managing Agent
Shine Agency, LLC
08.2006 - 08.2020
- Elevated artist and entertainer exposure, leading to enhanced booking opportunities through targeted marketing to educational institutions
- Handled contract creation, invoice processing, and sales proposal crafting, maintaining precision and compliance with sector protocols
- Fostered enduring professional connections, achieving a high rate of repeat engagements and establishing a reliable reputation with clientele
- Managed event production logistics for multiple performance types, securing premier talent through adept negotiation of favorable terms
Lead Sales Associate
Nordstrom
03.2015 - 10.2019
- Enhanced shopping experiences by engaging customers with informed discussions on high-end fashion trends, resulting in increased sales through effective suggestive selling techniques
- Addressed customer inquiries with exceptional service, leveraging product knowledge to maximize sales and contribute to a team-oriented environment
- Fostered ongoing client relationships by proactively communicating special promotions and new merchandise, coupled with personalized style recommendations
Commercial Property Manager
Prentiss Properties, Inc.
10.2008 - 12.2011
- Oversaw on-site operations, coordinating engineering staff and facility contractors to maintain and upgrade commercial real estate assets
- Managed financial operations, including budget oversight and the handling of accounts payable and receivable, to maintain fiscal integrity across multiple sites
- Coordinated procurement processes, including the facilitation of RFPs and the meticulous reconciliation of invoices, to ensure effective contract negotiations
Property Manager
Legum and Norman, Inc.
02.2006 - 10.2008
- Enhanced resident satisfaction through meticulous management of condominium operations, including proactive communication and secure facilitation of deliveries and amenities
- Uphold building standards and resident interests by effectively coordinating with the Condo Association Board and ensuring contractor adherence to maintenance obligations for common areas
Community Manager
Maredith Management, LLC
05.2002 - 04.2005
- Oversaw the creation of budgets and financial reports for homeowner associations, ensuring adherence to audit standards and fiscal responsibility
- Improved property compliance and resident satisfaction through diligent vendor relationship management, contract oversight, and enforcement of community regulations
Education
Bachelor of Arts - Sociology, Criminal Justice
Morgan State University
Skills
- Discretion
- Calendar Management
- Performance Improvement
- Travel Coordination
- Project Management
- Problem-solving
- Interpersonal Communication
- Minute-taking
- Discretion with highly confidential information
- Advanced Microsoft Office proficiency
- Event planning
Certification
CompTIA Security+, 11/01/20, 11/01/23, https://www.youracclaim.com/users/erickawiggs
Timeline
Real Estate Manager
Bozzuto Management Company
01.2025 - Current
Primary Caregiver
Parent
05.2023 - 09.2024
Interim General Manager/Assistant GM
Grosvenor Park I Condominium
08.2022 - 05.2023
Lead Sales Associate
Nordstrom
03.2015 - 10.2019
Social Media Manager/Consultant
Shine Agency, LLC
01.2011 - 05.2023
Commercial Property Manager
Prentiss Properties, Inc.
10.2008 - 12.2011
Booking and Managing Agent
Shine Agency, LLC
08.2006 - 08.2020
Property Manager
Legum and Norman, Inc.
02.2006 - 10.2008
Community Manager
Maredith Management, LLC
05.2002 - 04.2005
Bachelor of Arts - Sociology, Criminal Justice
Morgan State University