Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Ericka Cabrera

Rocky Point,NY

Summary

Dynamic and reliable professional with extensive experience in customer service at Southold IGA. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in cash handling and food safety, consistently ensuring product quality and freshness while maintaining a positive attitude in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Deli Counter Clerk

Southold IGA
07.2024 - Current
  • Took initiative in restocking supplies as needed throughout the day, supporting overall store operations.
  • Collaborated with team members to maintain adequate inventory levels, reducing waste and ensuring product availability.
  • Increased customer satisfaction by providing friendly and efficient service at the deli counter.
  • Ensured product freshness by monitoring expiration dates and rotating inventory regularly.
  • Educated customers about deli products and ingredients, promoting informed choices and dietary awareness.
  • Operated slicing equipment safely and efficiently, minimizing accidents and maintaining quality cuts.
  • Managed time effectively during busy periods, prioritizing tasks for maximum efficiency without compromising quality.
  • Accurately weighed and packaged items according to customer specifications, ensuring satisfaction with their purchase.
  • Prepared custom sandwiches, salads, and platters, meeting diverse customer needs and preferences.
  • Upheld company policies regarding food safety protocols and proper handling/storage of perishable items; consistently passing health inspections.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Food Packer

Satur Farms
07.2022 - 01.2024
  • Prepared food packaging boxes by folding and taping.
  • Wrapped and packed perishable food in boxes based on quality and quantity.
  • Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized safety equipment and gear while packaging food items.
  • Lifted, moved and organized large boxes of food to transport to and from storage.

Cashier

Seven Eleven
01.2025 - 03.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Waitress Trainee

Mi Pueblito Restaurant
02.2024 - 07.2024
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Cashier

Southold IGA
01.2024 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Rocky Point High School
Rocky Point, NY
07.2022

Skills

  • Patience and empathy
  • Reliability and punctuality
  • Food safety
  • Cash handling proficiency
  • Professional appearance
  • Basic math
  • Slicing equipment operation
  • Strong work ethic
  • Customer service
  • Honesty and integrity
  • Cleaning and sanitizing
  • Verbal and written communication
  • Flexible schedule
  • Data entry
  • Multitasking and organization
  • Attention to detail
  • Time management
  • Problem-solving
  • Positive attitude
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Seven Eleven
01.2025 - 03.2025

Deli Counter Clerk

Southold IGA
07.2024 - Current

Waitress Trainee

Mi Pueblito Restaurant
02.2024 - 07.2024

Cashier

Southold IGA
01.2024 - 03.2024

Food Packer

Satur Farms
07.2022 - 01.2024

High School Diploma -

Rocky Point High School

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Ericka Cabrera