Ericka Carias
Sparks,USA
Summary
Professional logistics worker with substantial experience in fast-paced warehouse settings, known for reliability and precision. Proven track record in maintaining organized workstations and completing tasks efficiently. Valued team player with strong focus on collaboration and adaptability, ensuring smooth operations and timely deliveries.
Professional and prepared logistics worker with experience in fast-paced environments. Proven ability to efficiently handle tasks with precision and care, ensuring accuracy and timely completion. Strong focus on team collaboration, adaptable to changing needs, and dependable in achieving results. Skilled in inventory management, order picking, packing, and maintaining safety standards.
Overview
9
9
years of professional experience
Work History
Picker/ Packer
Foot Locker Distribution
Spanish Springs
05.2023 - Current
- Operated warehouse equipment to efficiently pick and pack products for shipment.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to streamline packing processes and reduce errors.
- Ensured compliance with safety protocols while handling materials and equipment.
- Conducted quality checks on outgoing shipments to verify order accuracy.
- Monitored stock levels, facilitating timely replenishment of picking supplies as needed.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
- Minimized product returns due to incorrect shipments by double-checking packed items against order specifications prior to dispatching parcels.
- Improved team morale by consistently displaying a positive attitude and willingness to assist coworkers in completing tasks as needed.
- Supported inventory control efforts by accurately labeling packages, updating bin locations, and tracking item movements within the warehouse.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Followed orders precisely for correct items, sizes and quantities.
Costumer Service Associate
Panda Restaurant Group
Sparks, NV
07.2018 - Current
- Supervise store environment and address incidents when managers are unavailable.
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction levels.
- Trained and mentored new associates on company policies and procedures to ensure compliance.
- Utilized point-of-sale systems to manage transactions accurately and efficiently during peak hours.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Increased team productivity with effective communication and coordination of tasks.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Investigated and resolved customer inquiries and complaints quickly.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Inspector/Packer
AeroSafe Global
Sparks, NV
04.2021 - 03.2022
- Ensured accuracy of packages prior to shipment as shift lead. Managed printing and arrangement of labels on pallets for efficient processing. Coordinated delivery logistics to guarantee timely arrival at designated locations.
Phone Interviewer
ORC International
Sparks, NV
11.2016 - 03.2017
- Conducted in-depth phone interviews to gather valuable market research data.
- Developed and refined interview scripts to enhance respondent engagement and data quality.
- Analyzed participant responses to identify trends and insights for strategic decision-making.
- Trained and mentored new interviewers on best practices and techniques for effective communication.
- Conducted quality assurance checks on recorded interviews, ensuring accuracy and adherence to company standards.
Education
High school diploma - undefined
Procter R Hug High School
Reno, NV06.2020
Skills
- Catering
- Food Preparation
- Restaurant Experience
- Serving Experience
- Shift Management
- Food Safety
- Restaurant Management
- Communications
- Time Management
- Team Leader (2 years)
- Customer Service
- Kitchen Management Experience
- Host/Hostess
- Merchandising
- Warehouse safety
- Labeling and tagging
- Barcode scanning
- Quality control
- Time management
- Product packaging
- Order picking
- Team collaboration
- Pallet jack operation
- Order accuracy
- Packing efficiency
Languages
Bilingual - Expert
Timeline
Picker/ Packer
Foot Locker Distribution
05.2023 - Current
Inspector/Packer
AeroSafe Global
04.2021 - 03.2022
Costumer Service Associate
Panda Restaurant Group
07.2018 - Current
Phone Interviewer
ORC International
11.2016 - 03.2017
High school diploma - undefined
Procter R Hug High School