Ericka Fink
Bell,WA
Summary
Exceptionally resourceful Esthetician with 11 years of experience in an upscale salon and spa. Committed to maintaining the highest standards of service.
Overview
13
13
years of professional experience
Work History
Esthetician
Gene Juarez Salons & Spas
07.2017 - Current
- Built personal long term client relationships with warm, and exceptional customer experience.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Educate clients on treatment options.
- Gained knowledge of facial massage techniques and skin care product ingredients, in depth knowledge of various professsional medical grade lines, SkinMedica, Skin Authority, Skinceuticals, along with many more.
- Rebooking and retention rate of 98%
- Developed individualized, therapeutic skin care programs, specialized in Hydrafacial, Peel, Dermaplane facials.
- Performed full body waxing,brow shaping, tinting, lamination, specialized in comfortable quick Brazilian wax.
Esthetician
Imperial Salon And Day Spa
02.2012 - 03.2017
- Developed individualized, therapeutic skin care programs.
- Performed special anti-oxidant, acne, and microdermabrasion facial services.
- Discussed procedures and treatment options with clients.
- Handled busy schedules and stayed on top of key deadlines.
- Created repeat business by developing long-term relationships with regular customers.
- Advised clients on proper home-care regimens.
- Advance training with Skinceuticals
- Training on speed waxing, specialized in Brazilian wax.
Host
Sun On The Beach Restaurant
01.2011 - 03.2017
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Completed daily side work and opening and closing duties without fail.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Education
Esthetics - Esthetician
Space Coast Health Institute
Melbourne, FL11.2011
Skills
- Outstanding Client Care
- Sales Expertise
- Guest Services Expertise
- Hydrafacial, Dermaplaning , Custom Peels
- Facial Massages
- Special Brazilian and Brow shaping
- Time Management
- Schedule Management, holding high retention rate
- Excellent Team Player
- Skin Assessment
Timeline
Esthetician
Gene Juarez Salons & Spas
07.2017 - Current
Esthetician
Imperial Salon And Day Spa
02.2012 - 03.2017
Host
Sun On The Beach Restaurant
01.2011 - 03.2017
Esthetics - Esthetician
Space Coast Health Institute
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