
Strategic nonprofit operations executive with nearly 20 years of leadership experience driving organizational growth, operational excellence, and mission impact across nonprofit, education, and community-serving organizations. Proven track record of building scalable systems, strengthening organizational infrastructure, optimizing processes, and leading cross-functional teams through growth and change. Experienced in governance, compliance, budget oversight, technology implementation, data analytics, and KPI-driven decision-making. As Interim CEO and Director of Operations for Meals on Wheels, led operations that delivered more than 1,000,000 meals in a single year—the highest output in the organization's history. Passionate about building people-centered cultures, developing leaders, and creating sustainable systems that empower organizations to scale their impact and better serve their communities.
organizational impact.
• Implemented performance management and leadership development programs for managers; introduced succession planning and cross-training to build bench strength and continuity.
• Launched process improvements and automation (including HR/payroll
workflows via ADP/Paycom and operational tools) that reduced
administrative overhead and increased reporting accuracy.
• Managed a distributed workforce and volunteer network (80 FTEs + 1,000+
volunteers), optimizing scheduling, training, and retention strategies to
sustain peak service levels.
• Served as the organization’s public-facing executive for community
partnerships, donor stewardship, and stakeholder communications.
• Build a high-accountability, high-performance culture with clear expectations, career paths, and leadership development.