
Highly skilled professional with over 20+ years of experience in managing business operations, team collaboration, sales management, and strategic planning. Results-oriented. Decisive leader with proven success in implementing effective process improvements in managing daily operations. Competent manager of high-performing teams to drive measurable results. Excellent problem-solving, Conflict Resolution, negotiation, communication skills to provide customers with effortless customer service.
Skills
Operations Management
B2B SaaS Sales
Problem Solving
Forecasting
Territory Management
Project Management
Strategic Planning
Negotiation
Relationship Building
Excellent Communication
Microsoft Office Suite • Excel • PowerPoint • Google Suite• LMS System • MDM Systems • CRM • SME • Tableau • SAP software
Salesforce • HubSpot • Technical Writing • Smartsheet • Ironclad• Verint • Teams • Slack and Zoom.
Fast-paced environment – manage hundreds of emails and work independently with several accounts.
In Progress - Salesforce Administrator
In Progress - AWS Cloud Technical Essentials