Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ericka Lopez

Fort Lauderdale,FL

Summary

Motivated and adaptable professional with experience in high-pressure restaurant environments. Recognized for strong teamwork, safe food handling, and exceptional customer service. Aiming to leverage skills to enhance guest experiences and operational efficiency.

Overview

9
9
years of professional experience

Work History

Take-Out Server

Lester's Dinner
Fort Lauderdale, Florida
01.2025 - 11.2025
  • Communicated effectively with kitchen staff to coordinate order preparation.
  • Maintained cleanliness and organization of take-out service area.
  • Prepared packaging for take-out orders following health standards.

Host

J' Marks
Fort Lauderdale, Florida
02.2023 - 01.2025
  • Greeted and seated guests promptly, enhancing dining experience in a busy restaurant.
  • Managed reservation system, improving seating efficiency during peak hours.
  • Provided excellent customer service, anticipating needs to enhance guest satisfaction.

Cashier

Hava Java
Monsey, New York
01.2022 - 12.2022
  • Processed customer transactions accurately and efficiently at a busy coffee shop.
  • Assisted customers with menu selections and provided recommendations on specialty drinks.
  • Worked closely with coworkers to give a great customer service experience.

Cashier

Pueblito Latino
Tappan, New York
02.2020 - 01.2022
  • Managed cash register operations, ensuring accurate cash handling and adherence to security protocols.
  • Resolved customer inquiries and issues efficiently, enhancing overall customer satisfaction.
  • Assisted customers in locating products, providing answers and tailored product recommendations.
  • Greeted customers and answered any questions they had about the store's products and services.

Factory Worker

Pearl River Factory
West Nyack, New York
01.2017 - 07.2019
  • Adhered to safety protocols while operating equipment and managing materials to maintain a safe work environment.
  • Executed assembly tasks by following detailed instructions, ensuring accuracy and quality.
  • Collaborated with team members to share updates on task progress and address any issues.

Education

GED -

Nyack High School
Nyack, NY
07-2018

Skills

  • Customer service
  • Order preparation
  • Quick learner
  • Effective communication
  • Order coordination
  • Food safety standards

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Take-Out Server

Lester's Dinner
01.2025 - 11.2025

Host

J' Marks
02.2023 - 01.2025

Cashier

Hava Java
01.2022 - 12.2022

Cashier

Pueblito Latino
02.2020 - 01.2022

Factory Worker

Pearl River Factory
01.2017 - 07.2019

GED -

Nyack High School
Ericka Lopez