ERICKA MANLEY
Edna,KS
Summary
I am Willing to take on additional responsibilities and challenges as this is my forever job and i want to grow within the company. Displays excellent time management with high attention to detail. Works effectively as a team member and i usually work 15 hrs over time a week. Maintain patient confidentiality in accordance with HIPPA/OSHA regulations. Computer literate: Excel, Access, PowerPoint, KEES, and all supporting programs we use for processing within KDHE. Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible. Possess effective planning, organizational, communication, presentation and interpersonal skills. Professional known for making managerial decisions, using discretion and processing highly confidential information.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Eligibility Processor
KDHE
10.2022 - Current
- Increased productivity by effectively managing workload and prioritizing tasks.
- Contributed to the achievement of department goals through consistent high-quality work, and working 15 hrs overtime usually each week.
- Reduced errors with meticulous attention to detail and thorough review of documentation. Takes coaching's very well to grow knowledge and fix the issues at hand and timely.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Consistently exceeded performance expectations with a focus on delivering top-notch results.
- Managed multiple priorities simultaneously, maintaining organization even during peak periods.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
- Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
Field Appraiser
Montgomery County Kansas
04.2019 - 02.2021
- Inspect new construction and major improvements to existing structures to determine values
- Prepare and maintain current data on each parcel assessed, including maps of boundaries, inventories of land and structures, property characteristics, and any applicable exemptions
- Evaluate land and neighborhoods where properties are situated, considering locations and trends or impending changes that could influence future values
- Interview persons familiar with properties and immediate surroundings, such as contractors, home owners, and realtors, to obtain pertinent information
- Obtain county land values and sales information about nearby properties to aid in establishment of property values
- Enhanced property evaluation accuracy by conducting thorough on-site inspections and collecting relevant data.
Laborer
Cobalt boats
01.2017 - 03.2019
- Responsible for reworking fiberglass molds for the boats.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
Assistant Manager Food Service
Priemer Food Service
10.2012 - 01.2017
- Responsible for managing two kitchens and a catering business, also ran the Quivera boy scout ranch kitchen for them.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Laborer
PCE Construction
12.2011 - 10.2012
- Responsible for whole watch and fire watch, maintaining hourly check of oxy levels in the holes and watching for fire sparks when welding.
Education
Other Professional Degree -
ICC
Independence, KS07.2015
Other Professional Degree -
High Tech Institute
Kansas City, KS02.2009
High School Diploma or Equivalent -
Belton high school
Belton, KS08.2006
Skills
- Multitasking and Organizing
- Reports Analysis
- Microsoft Excel
- Interpersonal Communication
- Document Review
- Quality Control
- Data Entry
- Discrepancy Research and Resolution
- Proficient in KEES, Policy, and all supporting programs
- Teamwork and Collaboration
- Process Auditing
- Customer Service
Certification
- Dental assistant certificate
- Certified nurse aid
Awards
I graduated from high tech institute with honors for outstanding academic and attendance records.
Timeline
Eligibility Processor
KDHE
10.2022 - Current
Field Appraiser
Montgomery County Kansas
04.2019 - 02.2021
Laborer
Cobalt boats
01.2017 - 03.2019
Assistant Manager Food Service
Priemer Food Service
10.2012 - 01.2017
Laborer
PCE Construction
12.2011 - 10.2012
Other Professional Degree -
ICC
Other Professional Degree -
High Tech Institute
High School Diploma or Equivalent -
Belton high school
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