ERICKA M. STAPLETON
Summary
With 15 years of experience in the medical field, I am actively seeking a full-time position as a Medical Assistant. My extensive knowledge and skills make me well-equipped to contribute to continuous improvement within a medical setting. I have a proven track record of delivering high-quality patient care and am dedicated to providing exceptional support to healthcare professionals, ensuring optimal outcomes for patients. Eager to leverage my expertise, I aim to make a positive impact in a new role within the medical field.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant, Clinical Mentor and travel
National Spine and Pain Centers
01.2015 - Current
- Facilitate and oversee medical training for numerous Medical Assistants
- Mentor Medical Assistants and assist them in developing core skills in effective patient care
- Maintaining administrative work: Scheduling procedures and appointments, voicemails, E-mails and preparing any needed forms prior to appointments, collecting Co-pays
- Verifying insurance prior to appointments
- Completing Prior-Authorizations for Medication and Medical Procedures
- Inpatient and out-patient
- Process urinalysis test and preparing them for proper pickup or disposal
- Order Medical equipment necessary for patient care
- Assist Physician in Spinal Surgical procedures insuring proper room set up
- Create and provide educational training on how to maintain and use an Autoclave
- Travel between multiple locations to assist staff and continue quality patient care
- Coordinate discharge planning and communication with patients using improved education practices to resolve any outstanding issues and improve adherence to discharge plans
- Received two promotions
Medical Office Specialist
West End Orthopedic
01.2011 - 01.2020
- Updated patient records, including billing, insurance processing, and collecting copayments
Medical Assistant: Temporary Position
Sleep Disorder Center of Virginia
01.2011 - 01.2015
- Suture removal
- Performing patient intake to evaluate patients health conditions
- Managing Post-operation practices
- Maintaining updated information for patients records
- Checking patients vitals and reviewing and updating medication list
- Maintaining cleanliness of all rooms
- Administrative duties: answering phones, messages
- Facilitated communication between physician and patient for consultations
- Prescription authorizations and refills
Education
Patient Care Technician -
Jay Sergeant Reynolds
VirginiaCertified Nursing Assistant -
College of Staten Island
New YorkSkills
- Efficient in multi-tasking
- Organizational skills
- Patient Care
- Computer skills
- Leadership Skills
- Able to quickly grasp new concepts
- Accountable
- Reliable
- Team- Oriented
- Performs well under pressure
Certification
- Cardiopulmonary Resuscitation, 01/01/11, Present
- Certified Nursing Assistant
- Patient Advocacy
- Infection Control
- Aseptic Procedures
- HIPAA Compliance
- Chronic Disease Management
Career Overview
Experienced, reliable Medical Assistant of 15 years seeking a full-time position in the medical field, where I can apply my knowledge and skills for continuous improvement.
Accomplishments
My tenure in this role has included two promotions and two achievement awards.
Timeline
Medical Assistant, Clinical Mentor and travel
National Spine and Pain Centers
01.2015 - Current
Medical Office Specialist
West End Orthopedic
01.2011 - 01.2020
Medical Assistant: Temporary Position
Sleep Disorder Center of Virginia
01.2011 - 01.2015
Patient Care Technician -
Jay Sergeant Reynolds
Certified Nursing Assistant -
College of Staten Island