Ericka Parker
Conroe,TX
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
29
29
years of professional experience
Work History
Subway Manager
SUBWAYRestaurants
The Woodlands, TX
05.2017 - 04.2025
- Interviewed and trained managers and supervisors and provided input to HR on hiring decisions for different locations.
- Daily Deposits.
- Completed day-to-day duties accurately and efficiently.
- Managed daily and weekly inventory.
Dispatcher
BNSF
Houston, TX
02.2020 - 10.2024
- Communicate with crew members on board trains to ensure that their journey is operating safe and smooth.
- Maintain repairs and ordering supplies such as fuel, brake pads, and lubricants.
- Record the trains data, such as train speed, location, and time of arrival at each station
- Communicating with train engineers to notify them of upcoming track changes, or other relevant information.
Onstar Rep, 911 Overflow Operator
Convergys
Charlotte, NC
02.2014 - 03.2017
- Answer incoming emergency calls, including calls for medical assistance, fires, assaults, burglaries, and car accidents.
- Coordinate and communicate with multiple service providers simultaneously.
- Document all call information, including time of call, nature of emergency, and actions taken, into computer systems for record purposes.
Manager
McDonalds
St. Petersburg, FL
04.1996 - 12.2013
- Maintain health and safety standards.
- Manage the restaurant's budget and ensuring that financial goals are met including, inventory, controlling costs, and analyzing financial data.
Education
High School Diploma - undefined
St Petersburg High School
St. Petersburg, FL06.1995
Skills
- Data entry
- Multitasking Abilities
- Expert typing speed
- Reliable time management
- Dependable and responsible
- Communication skills
Timeline
Dispatcher
BNSF
02.2020 - 10.2024
Subway Manager
SUBWAYRestaurants
05.2017 - 04.2025
Onstar Rep, 911 Overflow Operator
Convergys
02.2014 - 03.2017
Manager
McDonalds
04.1996 - 12.2013
High School Diploma - undefined
St Petersburg High School