Hi, I’m
ERICKA PIERACCI
San Ramon,CA
Summary
Reliable and detail-oriented sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
13
years of professional experience
Work History
Window-ology
Window Fashions & Awning Consultant
10.2018 - Current
Job overview
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Top selling sales associate three years in a row
Inventive Interiors
Designer & Business Owner
08.2013 - 12.2018
Job overview
- Developed reputation as efficient service provider with high levels of accuracy
- Actively pursued personal learning and development opportunities
- Provided elevated customer experience to generate loyal clientele
- Built long-term customer relationships and advised customers on purchases and promotions
- Determined customer needs by asking relevant questions and listening actively to responses
- Recipient of multiple positive reviews acknowledging dedication to customer service
The Bath Studio
Designer & Sales Associate
06.2010 - 11.2013
Job overview
- Walked customers through product and design selections
- Managed budget restrictions for customers without sacrificing design
- Followed through from product selection to construction process
- Managed expectations between customers and suppliers
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Las Positas CollegeLivermore, CA
Associate of Science from Interior Design
06.2010
Skills
- Attention to Detail
- Excellent People Skills
- Quality Assurance
- Customer Relationship Management
- Client Rapport
- Integrity and Honesty
- Outcome Accountability
- Process Optimization
- Customer Needs Assessment
- Sales Development
- Exceptional Customer Service
- Reliable and Punctual
Timeline
Window Fashions & Awning Consultant
Window-ology
10.2018 - Current
Designer & Business Owner
Inventive Interiors
08.2013 - 12.2018
Designer & Sales Associate
The Bath Studio
06.2010 - 11.2013
Las Positas College
Associate of Science from Interior Design
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