Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Ericka Thompson

Atlanta,US

Summary

Quality-oriented professional with proven knowledge of advanced budgeting/forecasting, asset disposition, and debt financing. Aiming to leverage my abilities to successfully fill the risk manager role on your team. Dedicated professional with proven performance in management, leadership, and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze risks, develop strategies, and provide solutions to complex problems. Skilled risk management professional with deep expertise in identifying, assessing, and mitigating risks. Strong focus on team collaboration and delivering tangible results. Known for adaptability and reliability in dynamic environments. Proven abilities in risk analysis, regulatory compliance, and strategic planning. Risk management professional, highly regarded for comprehensive risk assessment and strategic mitigation planning. Proven track record in developing and implementing risk management frameworks that align with organizational goals. Known for fostering team collaboration and adaptability to dynamic environments, while leveraging analytical skills and problem-solving abilities to drive effective risk solutions.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Risk Manager

State Farm Insurance Co.
03.2011 - Current
  • Investigated incidents that could lead to financial losses or reputational damage
  • Maintained relationships with external parties such as insurers, auditors, and regulators
  • Analyzed complex data sets to provide insights into potential threats facing the business
  • Evaluated current control systems and procedures to identify gaps in compliance with regulatory requirements
  • Developed and implemented risk management strategies to identify, assess, monitor, and mitigate business risks
  • Created comprehensive reports detailing findings from ongoing risk monitoring activities
  • Monitored changes in applicable laws, regulations, standards, and industry practices that may affect the organization's ability to manage its risks

Sales Team Lead/ Training Manager

State Farm Insurance Company
04.2008 - 03.2011
  • Developed and maintained strong customer relationships and networks within designated sales territory
  • Adapted to and remained flexible in changing, fast-paced work environment
  • Worked with management teams to develop annual sales plans, goals, and targets
  • Remained current on relevant product and industry information to provide up-to-date catalogs and services
  • Analyzed sales data to adjust and improve sales strategies
  • Communicated product features, advantages, and benefits to customers
  • Called and met with regular and prospective customers to build long-term customer relationships and networks
  • Analyzed sales data and identified best practices for training programs
  • Trained team members in front line underwriting and needs analysis and risk transfer processes

Sales Assistant

State Farm Insurance Company
06.2001 - 04.2008
  • Maintained knowledge of company products and services to make informed recommendations to clients
  • Provided strong customer service by greeting and building relationships with key clients
  • Handled cash and credit transactions and developed programs to process online payments
  • Participated in weekly team meetings to discuss strategies for success
  • Maintained accurate records of sales transactions
  • Explained and demonstrated product features, focusing on customer comfort level and retention
  • Resolved customer complaints in a timely manner

Education

Bachelor of Arts - Business Communication

Georgia Southern University
Statesboro, GA
06.2001

Skills

  • Risk Management Processes
  • Benefits Negotiation
  • Renewal Assessments
  • Claims Review/ Mitigation Specialist
  • Risk Identification
  • Data Analysis
  • Operational risk management
  • Enterprise risk management
  • Audit Coordination
  • Compliance Monitoring
  • Risk Mitigation
  • Portfolio Management

Certification

  • Property & Casualty Georgia
  • Life, Accident & Sickness Georgia

References

References available upon request

Timeline

Senior Risk Manager

State Farm Insurance Co.
03.2011 - Current

Sales Team Lead/ Training Manager

State Farm Insurance Company
04.2008 - 03.2011

Sales Assistant

State Farm Insurance Company
06.2001 - 04.2008

Bachelor of Arts - Business Communication

Georgia Southern University

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Ericka Thompson