Ryan Soucek

• Advised on risk mitigation strategies to minimize potential threats to the company''s long-term stability and growth prospects.
• Streamlined internal processes by identifying inefficiencies and recommending improvements, resulting in cost savings and improved productivity.

• Conducted in-depth analysis of existing IT Change Management processes to identify inefficiencies and bottlenecks, recommending automation solutions to optimize workflows.
• Designed and implemented automation workflows utilizing Power Automate to stream IT Change Management processes.
• Created interactive dashboards in Power BI to visualize IT Change Management trends, metrics, and performance in real-time.
• Worked with cross-functional teams to ensure automation solutions met their needs within the Operational Readiness Process.
• Collaborated with IT Leadership to provide real time progress on an enterprise-wide initiative.
• Collaborated with application teams to ensure compliance with Operational Readiness Deliverables Criteria.
• Provided training and documentation to the IT Change Management Team on using automation tools and dashboards for enhanced decision-making.
• Continuously monitored and improved automation workflows and dashboards, resulting in enhanced operational efficiency and data driven insights for the IT Change Management Team and the Operational Readiness Review (ORR) Deliverable Process Owners.

• Develops & implements new disaster recovery/resiliency governance for AWS migration
• Leads the coordination and evaluation efforts of AWS resiliency failover exercises
• Monitors and responds to all IT incidents to determine impacts in preparation for Disaster Recovery Declaration
• Identifies and assesses risks within IT Environment to effectively improve failover exercises
• Acts as primary support to IT Responder during Crisis Response Events
• Delivers multiple training / lessons learned sessions to the Emergency Management Committee
• Evaluates, quantifies, and presents resiliency risks within the IT environment to Senior Leadership
• Implements process and documentation improvement to support the overall mission of resiliency
• Maintains and executes mass notifications to the appropriate IT responders during incidents

• Administers quarterly disaster recovery data center exercises to ensure RTO has been met
• Lead planning and exercise efforts to establish automated site to site failover runbooks for most critical applications to organization
• Performs the necessary evaluation, analysis and calculations to ensure applications are meeting the requirement of their Tier Level
• Executes mass notification communication to IT Stakeholders to validate appropriate response time
• Responsible for the overall Disaster Recovery/Crisis Response Program Governance

• Performed business impact analysis (BIA) for applications and infrastructure to predict the consequences of technology unavailability
• Responsible for the design and implementation of the Crisis Response Exercise Program
• Developed and maintained standards and procedures for disaster recovery documentation
• Assisted in recovery support and business resumption during a disaster
• Conducted disaster recovery training for staff members in all functional areas

• Coordinated & assist business functions in developing, exercising, and maintaining their Business Continuity and Crisis Response Plans
• Restructured the preparedness exercise program to align with the Homeland Security Exercise and Evaluation Program (HSEEP)
• Prepared progress reports for Senior Management review
• Managed the implementation of Incident Command Systems as company standardized response policy
• Improved Crisis Preparedness Program by installing Continuous Improvement Efforts