Ericka Waters
Moore
Summary
Developed valuable skills in fast-paced operational environment, emphasizing team leadership and process optimization. Strong aptitude for problem-solving and strategic planning, consistently driving successful outcomes. Seeking to transition into new field, leveraging transferable skills to contribute to dynamic team environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Supervisor
FedEx
10.2022 - Current
- Conducting safety meetings with employees before every shift
- Explaining and documenting metrics from previous day processing to maximize production
- TMS operation: Locating and tracking incoming and outgoing trailers
- Communication with Fed Ex locations within the district for time management
- Routing packages through the system to ensure that they are going to the correct locations to be distributed throughout the warehouse
- Managing multiple areas and ensuring safety and production is running efficiently
- Training and developing employees who want to further their career goals
- Responding to safety issues or hazards that occur on the dock
Trainer
FedEx
01.2021 - 10.2022
- Conducting safety procedures and teaching new hires the layout on the van lines
- Instruction of dynamic stretching to reduce potential injuries
- Reinforcing safety procedures to ensure that they have proper knowledge of FedEx policy
- Ensuring that Package Handler load quality is up to FedEx standards
- Consulting with drivers with further expectations or concerns to optimize my training
- Documentation of all new hire scanning/safety training within their30 days
Manager
Forever21
04.2021 - 11.2021
- Conducted training to new hires on implemented store expectations
- Conductor of reconstruction around the store to company standards sent to managers by email
- Recording documentation on all proceeds made to the store before and after each shift
- Assessing all customer complaints and return processes
- Tracking and documentation of any form of stock that comes to the store and sending a report to the district
- Time Management
Shift Lead
Wendy’s
06.2020 - 03.2021
- Introduced new employees to their work areas and instructed proper techniques within their work area
- Conductor of safety training and health screening before entering their work station
- Submitting documentation to management through emails on employee misconduct
Education
Bachelors - Exercise science
Oklahoma Baptist University
Shawnee, OK01-2026
Associates - Radiology
Bacone College
Muskogee, OK05.2018
Skills
- Organization
- Employee documentations
- Decision-making
- Workflow optimization
- TMS Operations
- Logistics oversight
- Operations management
- Warehouse operations
Certification
- CPR Certification
- Jan2023
LANGUAGES
English
Operations Supervisor Of the Month
Received Supervisor of the month for team work and collaboration.
Timeline
Operations Supervisor
FedEx
10.2022 - Current
Manager
Forever21
04.2021 - 11.2021
Trainer
FedEx
01.2021 - 10.2022
Shift Lead
Wendy’s
06.2020 - 03.2021
Associates - Radiology
Bacone College
- CPR Certification
- Jan2023
Bachelors - Exercise science
Oklahoma Baptist University
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