Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Ericka L Scott

South Holland,IL

Summary

Seasoned Paraprofessional excited to help students of different skill levels excel. Thrilled to assist teachers with needs to facilitate best possible educational environment. Ready to help students grow and learn through any type of support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

School Bus Paraprofessional Special Needs Bus Aide

Grand Prairie Transit
Mount Prospect, Illinois
06.2023 - 02.2024
  • Communicated confidential details about student behavior and performance with parents and authorized parties.
  • Applied positive reinforcement to redirect negative behaviors.
  • Instructed and disciplined students by enforcing rules and occasionally writing up students.
  • Recorded incidents or injuries and reported to [Job title] for resolution.
  • Seated students and secured seatbelts, harnesses or other protective devices.
  • Greeted students and family members or caregivers at each stop.
  • Inspected bus interior and removed trash or debris to prepare for next route.
  • Communicated with bus driver to inform about student safety or request assistance.
  • Responded to emergency situations by attending to students or administering first aid.
  • Monitored students during route to maintain bus safety.
  • Coordinated and executed safety drills and directed passengers in evacuation.
  • Reminded passengers of safety protocols and enforced adherence.
  • Handled passenger emergencies or disruptions.
  • Assisted disabled passengers with boarding, exiting and safely storing mobility aids.
  • Advised passengers to be seated and orderly while on vehicles.

Assistant Store Manager /Assistant Store Manager

Casey's
Woodale, IL
03.2021 - 08.2021
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Assistant Store Manager

Bucky's Express
Elk Grove Village, Illinois
10.2020 - 03.2021
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Maintained inventory by checking merchandise to determine levels.
  • Formed and sustained strategic relationships with clients.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Cashier

Bucky's Convenience Store
Mount Prospect, IL
06.2020 - 10.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed refunds for worn, damaged and broken merchandise.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Collected payments and provided accurate change.
  • Processed sales transactions to prevent long customer wait times.

Education

Associate of Science - Health Information Technology

Ultimate Medical Academy - Clearwater
Clearwater, FL
10-2019

Dental Assistant - D.A

Everest College - Chicago
Chicago, IL
06-2009

Skills

  • Operations Oversight
  • Records Management
  • Loss Prevention
  • Department Oversight
  • Stock management
  • Store Organization
  • Patient Services
  • Dental Hygiene
  • Instrument preparation
  • Equipment Sterilization
  • Treatment room setup
  • Sterilization techniques
  • Dental Radiography
  • Chairside assistance
  • Dentrix proficiency

Affiliations

I enjoy working with people and children of all races and disabilities. I am a very well rounded employee who has the ability to adapt to change quickly in the work environment. I enjoy learning from others and working with a team.

Accomplishments

I have learned that my work ethics has placed me in positions that I never though I could qualify for. In 2020 I went from a cashier to an Assistant Store Manager in four month's due to my hard work and work ethics. I soon was tested by being placed in my own store and maintained the store with the help of my staff. My ability to adapt under pressure is my best quality. I really enjoyed the leadership and the opportunity that was given to me, and learned a lot of my capabilities in that short period of time. It was overall a great asset for me in my growth of becoming a bushiness owner some day.

Certification

Radiation certificate in giving Dental X-Rays, Panoramic Dental X-Rays, CBCT X-Rays

References

References available upon request.

Timeline

School Bus Paraprofessional Special Needs Bus Aide

Grand Prairie Transit
06.2023 - 02.2024

Assistant Store Manager /Assistant Store Manager

Casey's
03.2021 - 08.2021

Assistant Store Manager

Bucky's Express
10.2020 - 03.2021

Cashier

Bucky's Convenience Store
06.2020 - 10.2020

Associate of Science - Health Information Technology

Ultimate Medical Academy - Clearwater

Dental Assistant - D.A

Everest College - Chicago

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Ericka L Scott