Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Play Guitar
Personal Information
Education
Generic

Erick Cerriteno

Los Angeles,California

Summary

Results-oriented customer service professional skilled in identifying customer needs, delivering tailored solutions, and effectively addressing objections. A dependable team player with strong communication skills, committed to providing exceptional service. Proven expertise in safe and efficient driving practices, ensuring timely deliveries through excellent route planning and vehicle maintenance. Demonstrated reliability and adaptability, consistently meeting transportation demands while enhancing overall service quality.

Overview

12
12
years of professional experience

Work History

Driver

Tower Ev
Los Angeles, CA
08.2025 - 03.2026
  • Delivered exceptional customer service to ensure a positive ride experience.
  • Maintained vehicle cleanliness and adherence to safety standards consistently.
  • Assisted riders with special needs, ensuring accessibility and comfort throughout trips.
  • Built strong rapport with regular passengers, enhancing repeat business opportunities.
  • Delivered passengers to destinations safely and on time.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.

Valet Attendant

Pro Park
Los Angeles, CA
06.2021 - 03.2024
  • Parked and retrieved vehicles efficiently to ensure timely service for clients.
  • Assisted in managing the flow of incoming and outgoing traffic during peak hours.
  • Conducted inspections of vehicles for damage prior to parking and after retrieval.
  • Provided excellent customer service by addressing client inquiries and concerns promptly.
  • Established positive guest relationships through consistent delivery of excellent customer service.

Driver

DoorDash
06.2020 - 05.2021
  • Delivered food orders promptly while ensuring customer satisfaction and adherence to safety protocols.
  • Navigated routes efficiently using GPS technology to optimize delivery times and reduce fuel consumption.
  • Maintained vehicle cleanliness and functionality, conducting regular inspections to ensure operational readiness.
  • Communicated effectively with customers regarding order status, enhancing overall service experience.
  • Adapted quickly to changing schedules and high-demand periods, demonstrating flexibility in a fast-paced environment.
  • Followed all relevant traffic laws and safety regulations.

Canvasser

Massachusetts Conference Of The Adventist Church
Shellburn Falls, MA
06.2018 - 07.2018

Led project teams in managing deliverables and timelines to meet organizational objectives. Oversaw collaboration among departments to enhance project efficiency and effectiveness. Championed best practices in project management to drive successful outcomes.

  • Engaged community members to promote church initiatives and outreach programs.
  • Conducted door-to-door canvassing to raise awareness of local events and services.
  • Distributed informational materials effectively to enhance community engagement.
  • Provided feedback on community responses to improve outreach strategies.

Canvasser

Health Redone
Moreno Valley, CA
06.2016 - 08.2016

Led canvassing campaigns to enhance community engagement and gather valuable insights. Oversaw outreach strategies to effectively connect with residents and address their concerns. Coordinated team efforts to ensure successful execution of community events.

Child Care

White Memorial Adventist School
Los Angeles, California
09.2014 - 12.2014
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding of and patient with others.
  • Fostered close relationships with children by asking about school, friends and hobbies.
  • Established and maintained safe play environment for children.
  • Supervised children on playground to help develop physical and social skills.

Canvasser

Health Redone
Moreno Valley, California
06.2014 - 08.2014
  • Presented and discussed petitions to obtain as many signatures for key initiatives for providing health resolving issues.
  • Went door-to-door to sign a few customers up for health services over 5 weeks.
  • Stocked vehicles with material that needed to be distributed
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Accurately logged all daily shipping and receiving orders.
  • Stocked and replenished merchandise according to store merchandising layouts.

Education

Associate in Theology - Theology

Universidad Adventista De Las Antillas
Mayaguez, Puerto Rico

Skills

  • Types 55 wpm
  • Active listening skills
  • Strong interpersonal skills
  • Detail-oriented
  • People-oriented
  • Fluent in Spanish
  • Upselling techniques
  • Motivated team player
  • Positive and friendly
  • Strategic sales knowledge
  • Clean driving record
  • Customer service
  • Valid Driver's license
  • Time management

Languages

Spanish
Native or Bilingual

Interests

  • Surfing
  • Learning new cooking techniques and expanding my culinary skills
  • Strategy Games
  • Gym Workouts
  • Artificial Intelligence (AI) and Machine Learning
  • Youth Development Programs
  • Cooking

Timeline

Driver

Tower Ev
08.2025 - 03.2026

Valet Attendant

Pro Park
06.2021 - 03.2024

Driver

DoorDash
06.2020 - 05.2021

Canvasser

Massachusetts Conference Of The Adventist Church
06.2018 - 07.2018

Canvasser

Health Redone
06.2016 - 08.2016

Child Care

White Memorial Adventist School
09.2014 - 12.2014

Canvasser

Health Redone
06.2014 - 08.2014

Associate in Theology - Theology

Universidad Adventista De Las Antillas

Play Guitar

I learned to play guitar at the age of 15 and picked it up because I was in a Church program called Pathfinders which is similar to The Boy Scouts/Girl Scouts. I have been playing ever since and I am grateful that the Church helped me learn something I normally wouldn't on my own.

Personal Information

Title: Resume

Education

Some College (No Degree),Some College (No Degree),Some College (No Degree)
Erick Cerriteno