Èlan Lassiter
Burton,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Parts Processor
General Motors, GM
Burton, MI
02.2019 - Current
- Entered data into computer tracking system and filed paperwork according to procedures.
- Received and reviewed incoming documents and materials.
- Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
- Researched and resolved discrepancies to maintain accuracy.
- Prepared, boxed and staged outgoing shipments.
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
Verification Specialist
Credential Check Corporation
Troy, MI
06.2016 - 07.2017
- Initiate call activity with landlords, employers, and applicant references
- Managed over 100 customer calls per day
- Verify references, rental and employment history
- Log file activity for all interactivity
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Verified client information by analyzing existing evidence on file
- Completed independent data review of forms and batch records
Associate/Verification specialist
Express
Troy, MI
06.2014 - 07.2016
- Initiate call activity with employers and applicant references
- Verified client information by analyzing existing evidence on file.
- Verify references, rental and employment history
- Log file activity for all interactions
- Followed detailed directions from management to complete daily paperwork and computer data entry
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
Associate
Allegis group
Troy, MI
01.2013 - 06.2014
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Verified patients’ eligibility and claims status with insurance agencies.
- Diligently filed and followed up on third party claims.
- Adeptly managed multi-line phone system and pleasantly greeted all patients.
- Verified client information by analyzing existing evidence on file
- Updated patient records with accurate, current insurance policy information
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts
General Laborer
True Blue
Detroit, MI
08.2012 - 09.2012
- Responsible for achieving production requirements.
- Collated components for assembly.
- Built containers and pack parts in accordance with detailed packing specifications.
- Maintained counts and lifts, shifts and stocks materials and parts.
- Worked alongside staff to discuss and implement best practices and exceed team objectives
Scheduler/ Receptionist
Scientific Image Centers/ Lifestyle Lift
Beverly Hills, CA
10.2009 - 06.2012
- Coordinate and schedule surgeries, follow-up appointments as designated by physicians.
- Interact with patients’, physicians and other staff both within clinic and at outside facilities providing accurate, timely and responsive information.
- Coordinate processes and route all paperwork as required to meet physician and facility requirements.
- Ensure efficient telephone communication.
- Follow all written protocols and procedures of Clinic.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Managed office supplies, vendors, organization and upkeep.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Prepared patient charts accurately and neatly for clinic.
- Checked patients in and out and collected payments
Appointment Setter
LSJ Marketing - Lifestyle Lift
Troy, MI
06.2005 - 10.2009
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled and confirmed appointments and meetings for senior management team.
- Set appointments with potential customers.
- Handled 100 plus phone calls and answered questions from potential customers.
- Utilized CRM system to track and manage leads, keeping appointments organized
Education
No Degree - Health And Life Insurance Producer
WebCE
Dallas, TX07.2022
Some College (No Degree) - Business Administration And Management
Cuyahoga Community College
Cleveland, OHHigh School Diploma -
Murray Wright High school
1988
Skills
- Records maintenance professional
- Resourceful and reliable worker
- Close attention to detail
- Adept multitasker
- Office support (phones, faxing, filing)
- Dedicated team player
Critical thinking
- Types 55 WPM
- Flexible
- Maintains confidentiality
- Independent worker
- Insurance Industry Knowledge
- Asset Protection
Timeline
Parts Processor
General Motors, GM
02.2019 - Current
Verification Specialist
Credential Check Corporation
06.2016 - 07.2017
Associate/Verification specialist
Express
06.2014 - 07.2016
Associate
Allegis group
01.2013 - 06.2014
General Laborer
True Blue
08.2012 - 09.2012
Scheduler/ Receptionist
Scientific Image Centers/ Lifestyle Lift
10.2009 - 06.2012
Appointment Setter
LSJ Marketing - Lifestyle Lift
06.2005 - 10.2009
No Degree - Health And Life Insurance Producer
WebCE
Some College (No Degree) - Business Administration And Management
Cuyahoga Community College
High School Diploma -
Murray Wright High school