Eric M. Rapp
Springfield,PA
Summary
Top producer with notable success in executive-level selling, consistently exceeding sales objectives, customer relationship management, and driving revenue growth in the technology industry. Collaborative sales professional who leverages all resources to bring a deal to close including SEs, PS, sales leadership, and partners. In more recent years, I've been selling to InfoSec, DevOps, and Infrastructure & Engineering teams.
Overview
25
25
years of professional experience
Work History
Enterprise Account Executive
Sauce Labs Inc.
Philadelphia, Pennsylvania
12.2024 - 11.2025
- Represented Sauce Labs industry leading unified platform for testing and error monitoring to help companies deliver high quality software to ensure an optimal UX across any device, browser, and OS
- Managed a territory consisting of 8 existing accounts and approximately 20 new logo accounts.
- Responsible for a book of business totaling $4.2M in ARR and an annual quota of $1.2M; achieved retention rate of 160% with 2025 renewals; currently on target to achieve 92% of plan for FY26.
- Ran point with an extended team of resources including solution engineers, CSMs, and SDRs to ensure customer success, higher solution adoption, cross-sell/upsell within existing accounts, and competitive take outs within new logo accounts.
Regional Sales Manager
Okta Inc.
Philadelphia, PA
08.2022 - 03.2024
- Managed a territory of 25 enterprise accounts in PA and NJ consisting of 5 existing customer and 20 greenfield accounts.
- Represented Okta’s market leading identity and access management portfolio of solutions for both workforce IAM and customer IAM.
- Worked closely with an extended team consisting of SEs, CSMs, PS, marketing, SDRs, and partners to coordinate the GTM strategy of the territory
- Represented Okta at numerous security events throughout the Philadelphia area to promote Okta as a go to partner for zero trust initiatives
- Achieved 93% of plan on $1.4M quota for FY23
Enterprise Account Executive
strongDM
Philadelphia, PA
08.2021 - 07.2022
- Hunter role focused on enterprise (companies w/ 2K+ employees) across 8 states covering the MidAtlantic and parts of the MidWest.
- Represented strongDM's people first access platform that makes infrastructure access simple, secure, and frictionless for end users with a full audit trail of user sessions.
- Worked closely with BDR team to build cadences and book meetings w/ new logo prospect accounts.
- Overachieved in pipeline generation for Q1 and Q2 '21
- On target to exceed quota of $1.3M for FY21
Enterprise Account Executive
Catchpoint
Philadelphia, PA
10.2020 - 08.2021
- Hunter role focused on net new logo enterprise accounts in MidWest and MidAtlantic regions.
- Represented Catchpoint's industry leading Digital Experience Monitoring platform including synthetic monitoring, real user monitoring (RUM), endpoint monitoring, and network performance monitoring.
- Closed 6 new logo accounts over 9 month period equating to $1.25M in ARR.
Regional Sales Manager
Splunk Inc
Philadelphia, PA
05.2017 - 09.2020
- Managed a territory of approximately 15 accounts in the Mid-Atlantic region representing mostly greenfield accounts ($1-5B in annual revenue)
- Represented Splunk’s portfolio of solutions to address use cases in the areas of Infrastructure and IT Operations, Application Delivery, Security and Compliance, Business Analytics, and IoT & Industrial Data
- Coordinate the efforts of an extended team of SE’s, PS, Partners, SME’s, and Support Engineers to meet the needs of customers and prospects
- Closed 6 net new logos in FY18 for total revenue (Cloud) of $1.64M on quota of $2M
- Achieved 105% of quota in FY19 on quota of $3.5M
- Achieved 102% of quota in FY20 on quota of $3.5M
Enterprise Account Manager
EMC Corporation
Philadelphia, PA
05.2013 - 05.2017
- Named Accounts
- Manage approximately 12 enterprise accounts (6 existing/6 greenfield) in the East Region encompassing Fortune 500 organizations representing EMC’s industry leading ECM offerings (on prem/cloud) including Documentum, xCP, Captiva, xPression, Kazeon, InfoArchive, Syncplicity, etc
- Worked closely with pre-sales team (System Engineer) to qualify opportunities in order to fully understand a customer’s use case to ensure EMC was well positioned to win the deal
- Adhered to the MEDDIC sales forecasting model to ensure all opportunities were properly forecasted and clearly articulated to management with metrics, economic buyer, decision criteria, decision process, identifiable value drivers, and a champion
- Achieved 132% of plan in 2016 against a quote of $1.85M
- Achieved 113% of plan in 2015 against a quota of $1.65M
- Ranked in top 20% of all of EMC in 2014 achieving 142% of plan against a quote of $1.65M
- Awarded Top ECD Account Manager of the Year (East Region/Canada) for 2014
- Awarded Top ECD Account Manager of the Quarter (East Region/Canada) Q2 ’14, Q4 ’14, Q3 ’15, Q4 ‘16
Field Account Executive
ASG Software Solutions
Philadelphia, PA
04.2012 - 04.2013
- Managed a territory of large enterprises in the Northeast supporting both installed customers and greenfield accounts
- Represented ASG’s extensive portfolio of solutions to support customer needs in the areas of big data, cloud computing, enterprise content management, and performance monitoring
- Ranked in top 25% of all ASG in 2012
Major Account Representative
IKON Office Solutions, Inc
King of Prussia, PA
05.2004 - 03.2012
- Managed a territory comprised of large existing clients as well as enterprise non-users to introduce IKON’s broad portfolio of industry leading document related solutions and services
- Responsible for coordinating the efforts of several team members to ensure IKON clients and prospects are fully aware of the many services and solutions IKON offers to help optimize business processes within an organization
- Exceeded quota of $900K/annually for 7 years straight
- Ranked in top 10% of Major Account Executives in Greater Philadelphia Marketplace (25+ reps) and top 25% of Major Account Executives in Eastern Region (500+ reps) FY’04, ’05, ’06, ’07, ’08
- 10.
Account Executive
IKON Office Solutions, Inc
King of Prussia, PA
03.2002 - 05.2004
- Targeted a specific geographical area in the Greater Philadelphia area comprised of mid-market companies to introduce and sell MFP devices as well as document management solutions
- Reached 140% of plan for FY’02 with an annual quota of $300,000; reached 126% of plan for FY’03 with an annual quota of $420,000
- Received “Top Sales Rep of the Quarter” Award for the Second Quarter of FY’03.
Account Executive
Storage Networks, Inc
Bethesda, MD
08.2000 - 02.2002
- Responsible for introducing and selling Storage as a Service to the SMB market encompassing primary data, backup and restores, and disaster recovery
- Exceeded quota by at least 110% each quarter
Education
Bachelor of Arts - History
West Chester University of Pennsylvania
West Chester, PA05.2000
Skills
- Account Management
- New Business Development
- Enterprise software and SaaS sales
- Consultative selling
- MEDDPIC
- SIEM, IAM, PAM experience
- Extensive VAR/ISR partners throughout MidAtlantic
Timeline
Enterprise Account Executive
Sauce Labs Inc.
12.2024 - 11.2025
Regional Sales Manager
Okta Inc.
08.2022 - 03.2024
Enterprise Account Executive
strongDM
08.2021 - 07.2022
Enterprise Account Executive
Catchpoint
10.2020 - 08.2021
Regional Sales Manager
Splunk Inc
05.2017 - 09.2020
Enterprise Account Manager
EMC Corporation
05.2013 - 05.2017
Field Account Executive
ASG Software Solutions
04.2012 - 04.2013
Major Account Representative
IKON Office Solutions, Inc
05.2004 - 03.2012
Account Executive
IKON Office Solutions, Inc
03.2002 - 05.2004
Account Executive
Storage Networks, Inc
08.2000 - 02.2002
Bachelor of Arts - History
West Chester University of Pennsylvania