ERIC MATIAS
Plantation,Florida
Summary
Results-oriented Relocation Specialist and Salesman known for excellent organizational skills, effective communication, and a commitment to delivering compassionate client support. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals and drive success in a dynamic environment.
Overview
8
8
years of professional experience
Work History
Rideshare Driver
Lyft
01.2022 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Placed safety as top priority for rides and adhered to all safety regulations and traffic laws while driving.
Relocation and Real Estate Consultant
RebuildNY
Long Island, NY
01.2019 - 12.2021
- Coordinated and managed over 300 relocations, ensuring smooth transitions and achieving a 95% customer satisfaction rate
- Developed and implemented strategic relocation plans, leading to a 15% reduction in costs and improved client retention
Sales Representative
Red Bull
Brooklyn, NY
06.2016 - 12.2018
- Managed over 300 accounts, maintaining a 98% client retention rate through excellent service and relationship building
- Increased sales by 20% through effective product pitching and inventory management resulting in consistent repeat business.
Education
High School Diploma -
Newtown High School
Elmhurst, NYSkills
- Sales
- Relocation Coordination
- Negotiation and Problem-Solving
- Client Relationship management
- Organizational Efficiency
- Time management and route optimization
Leadership Experience
- Effectively resolved complex client issues, using a proactive approach to turn potential conflicts into positive outcomes, maintaining a 95% client satisfaction rate.
- Addressing concerns and finding solutions that preserved professional relationships.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Rideshare Driver
Lyft
01.2022 - Current
Relocation and Real Estate Consultant
RebuildNY
01.2019 - 12.2021
Sales Representative
Red Bull
06.2016 - 12.2018
High School Diploma -
Newtown High School
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