Eric Scott
Loganville
Summary
Dynamic Clean Ambassador with a proven track record at Compass Group Management, excelling in quality control and inventory management. Recognized for implementing innovative cleaning protocols that enhanced service delivery and customer satisfaction. Adept at staff training and effective communication, fostering a positive team environment while ensuring compliance with safety standards.
Overview
17
17
years of professional experience
Work History
Clean Ambassador
Compass Group Management
Atlanta
12.2022 - Current
- Conducted inspections of facilities to maintain compliance with cleanliness standards.
- Coordinated inventory of cleaning supplies and equipment for timely restocking.
- Assisted in developing training materials for staff on best cleaning practices.
- Implemented quality control measures to enhance service delivery within the team.
- Developed and maintained a positive working environment for all team members.
- Ensured that all safety protocols were followed during cleaning operations.
- Implemented innovative methods for streamlining processes while maintaining high standards of cleanliness.
- Communicated guest service scores to drive improvement and higher guest satisfaction.
Clean Ambassador
CMB
Atlanta
02.2020 - 12.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Cleaning Crew Member
AMB
Atlanta
07.2018 - 02.2020
- Cleaned assigned areas using approved cleaning solutions and equipment.
- Maintained cleanliness of restrooms, break rooms, and common areas daily.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Organized cleaning supplies and ensured proper inventory levels were maintained.
- Demonstrated effective time management to complete tasks within scheduled shifts.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Emptied trash cans and replaced liners.
- Provided excellent customer service when interacting with customers or colleagues.
Mechanical Technician
Wilson Automotive
Atlanta
05.2008 - 08.2016
- Operated machinery to assemble automotive components efficiently.
- Collaborated with team members to troubleshoot mechanical issues effectively.
- Inspected finished products for quality assurance and compliance with standards.
- Maintained inventory of parts and supplies for seamless production workflow.
- Replaced worn or defective parts with new ones.
- Performed preventative maintenance on mechanical equipment and machinery.
- Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
- Diagnosed mechanical problems and determined solutions to correct concerns.
- Utilized hand tools such as wrenches, pliers, screwdrivers.
- Maintained accurate records of repairs and preventive maintenance activities.
- Collaborated with other technicians to complete complex projects efficiently.
Education
High School Diploma -
Henry W Grady High School
Atlanta, GA05-2008
Automotive Technician
Wilson Automative
Atlanta GASkills
- Quality control
- Inventory management
- Cleaning protocols
- Process improvement
- Staff training
- Customer relationship management
- Effective communication
- Problem solving
- Time management
- Facility inspections
References
References available upon request.
Timeline
Clean Ambassador
Compass Group Management
12.2022 - Current
Clean Ambassador
CMB
02.2020 - 12.2022
Cleaning Crew Member
AMB
07.2018 - 02.2020
Mechanical Technician
Wilson Automotive
05.2008 - 08.2016
High School Diploma -
Henry W Grady High School
Automotive Technician
Wilson Automative
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