Microsoft 365
Eric Torres
Master Of Business Administration (MBA)
San Bruno,CA
Summary
Efficient Master of Business Administration graduate of San Francisco State University with 6+ years of work experience in higher education. Invigorated to utilize knowledge of exceptional leadership skills, adept problem-solving etiquette, strengthen administrative operations, cultivate team collaboration, promote active correspondence, and adaptive competency as an impactful asset. Naturally organic leader with dedication to partnering with coworkers to promote engaged, empowering work culture amongst a diverse range of stakeholders in dynamic fast-past settings.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Accounting Technician
Skyline College
San Bruno, CA
03.2023 - Current
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Admissions & Records Assistant III
Skyline College
San Bruno, CA
05.2020 - 03.2023
- Followed confidentially regulations to maintain privacy.
- Updated records with new information.
- Provided excellent customer care by responding to inquiries and requests for information.
- Coordinated with various departments to support cross-functional needs.
- Utilized document imaging software to index, store and retrieve records.
- Provided training to new records clerks to improve knowledge and skills.
- Assisted with record management system implementation and maintenance to streamline operations.
- Maintained organized filing system to facilitate easy retrieval of documents.
- Followed security protocols to protect sensitive and proprietary information.
Financial Aid Office Work Study Assistant
San Francisco State University
San Francisco, CA
08.2020 - 05.2021
- Counseled students and parents about financial aid options and program details.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Reviewed financial aid appeals, issuing secondary and final judgments on award packages.
- Communicated with prospective students to illustrate available financial aid opportunities within each area of study.
- Designed over 30 financial aid reward packages per day, aligning contents with individuals' monetary and logistical needs.
Financial Aid Ambassador
Skyline College
San Bruno, CA
08.2018 - 05.2020
- Counseled students and parents about financial aid options and program details.
- Facilitated workshops to assist students with their financial aid applications and requirements.
- Performed informative presentations both on campus and at outreach events for several high schools.
- Collaborated with community-based organizations to increase economic diversity of applicant pools.
- Supported front desk services and communication with students, parents, guardians, staff, and faculty.
Education
MBA - Business Administration
San Francisco State University
San Francisco 08.2022 - 05.2023
Bachelor of Science - Business Administration
San Francisco State University
San Francisco 08.2020 - 05.2022
Associate of Science - Business Administration
Skyline College
San Bruno, CA 08.2017 - 05.2020
Skills
Managerial Decision Making
Software
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Microsoft Teams
Adobe
Anaconda
Python
SAP S/4HANA
Eclipse
Smartsheet
Zoom
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Accounting Technician
Skyline College
03.2023 - Current
MBA - Business Administration
San Francisco State University
08.2022 - 05.2023
Financial Aid Office Work Study Assistant
San Francisco State University
08.2020 - 05.2021
Bachelor of Science - Business Administration
San Francisco State University
08.2020 - 05.2022
Admissions & Records Assistant III
Skyline College
05.2020 - 03.2023
Financial Aid Ambassador
Skyline College
08.2018 - 05.2020
Associate of Science - Business Administration
Skyline College
08.2017 - 05.2020
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