Eridania Delgado
Bronx
Summary
Undergraduate student of Developmental Psychology who has completed coursework in child development and developmental psychopathology. Possesses a strong work ethic and interpersonal skills. Seeking entry-level opportunity to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Interlibrary Loan Assistant
Borough of Manhattan Community College
2018.12 - 2020.05
- Scheduled meetings for library staff which required paying attention to detail
- Scanned, renewed, and requested materials in a timely manner
- Made copies and organized documents manually and electronically
- Dealt with correspondence and queries enhancing written and verbal communication skills
- Answered telephone and able to work in a fast-paced environment
- Loan lending and Borrowing using program OCLC and Worldcat
- Scanning and sending articles to patrons in media form using program BSCAN
- Utilized bilingual skill to translate to patrons and students
- Supervised and training new entries workers
- Worked and assist 5 people to create course reserves spreadsheets list for each semester
- Prepares materials to be sent back to libraries from which they have been borrowed.
Private Tutor
Homework Tutoring
2017.09 - 2017.12
- Provided personal care for a child aged 5 during after-school hours
- Assisted with homework assignments
- Created age-appropriate activities and exercises to understand difficult concepts.
Front Desk Receptionist
Children's Aid Society
2016.06 - 2016.06
- Screened all visitors and directed them to the correct employee or office
- Made copies and organized documents
- Answered telephone inquiries; developed professional phone etiquette
- Directed guests, routed deliveries and courier services in a friendly and helpful manner.
Education
Bachelor of Arts - Psychology - Developmental
Hunter College
New York, NY05.2022
Associate of Arts - Criminal Justice
Borough of Manhattan Community College
New York, NY08.2020
Skills
Bilingual ( English & Spanish), strong verbal, written and interpersonal communication skills. Microsoft word, Powerpoint, Excel and Jasp
- Organizational abilities
- Reference Services
- Collection development
- Patience and Empathy
- Language support
Certification
HSR for undergraduate students Basic Level, CITI Program, 10/2021 - 10/2024
- Registered Behavior Technician (RBT)- Behavior Analyst Certification Board (BACB)- 02/26/2024- 02/26/2025- Credential ID RBT-24-330247
Timeline
Interlibrary Loan Assistant
Borough of Manhattan Community College
2018.12 - 2020.05
Private Tutor
Homework Tutoring
2017.09 - 2017.12
Front Desk Receptionist
Children's Aid Society
2016.06 - 2016.06
Bachelor of Arts - Psychology - Developmental
Hunter College
Associate of Arts - Criminal Justice
Borough of Manhattan Community College
HSR for undergraduate students Basic Level, CITI Program, 10/2021 - 10/2024
- Registered Behavior Technician (RBT)- Behavior Analyst Certification Board (BACB)- 02/26/2024- 02/26/2025- Credential ID RBT-24-330247
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