Cynthia Luevanos
Murrieta,CA
Summary
Mortgage industry professional with loan processing experience and a comprehensive knowledge of governments and conventional loan programs
Diligent and detail-oriented. Thorough in gathering borrower information, verifying loan documents and reviewing file documentation to guide each loan from pre-approval to closing
Knowledgeable in Conforming, non-conforming, Fannie Mae & Freddie Mac Guidelines, FHA, VA and USDA
Understanding of Correspondent and brokered loans
I pride myself in being-a self motivated problem solver-goal oriented-up to date with the changing market and programs-having knowledge of contract guidelines, having knowledge to review title reports, estimates, appraisals and inspections
Overview
12
12
years of professional experience
1
1
Certification
Work History
Contract Loan Processor /Loan Officer Assistant
Equity Smart Home Loans
10.2019 - Current
- Communicated with customers daily to request information and complete paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Assembled important paperwork and disclosures for borrower.
- Monitored key dates to obtain information by deadlines.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Set up and completed loan submission packages.
- Checked packages for appropriate documentation.
- Maintained long-term relationships with customers to provide best-in-class customer service.
- Managed a pipeline of 25-30 files
Loan Processor/Loan Officer Assistant/Loan Officer
New Beginnings Mortgage
02.2013 - 01.2023
- Communicated with customers daily to request information and complete paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Assembled important paperwork and disclosures for borrower.
- Monitored key dates to obtain information by deadlines.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Set up and completed loan submission packages.
- Checked packages for appropriate documentation.
- Managed a pipeline of 25-30 files
Education
High School Diploma -
Don Antonio Lugo High School
Chino, CA05.2004
Skills
- Calyx, Arrive and Lending Pad
- Bilingual (English and Spanish)
- 10 plus years of experience in loan processing
- Strong analysis, research, verbal and written communication skills
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Team player with positive attitude and willing to grow and learn
- Self-Motivating
- Highly Organize
- Pre-Underwriting Skills
Certification
CA DRE # 02002556
NMLS # 1558333
Notary- Commission Expires 02-17-2027
Timeline
Contract Loan Processor /Loan Officer Assistant
Equity Smart Home Loans
10.2019 - Current
Loan Processor/Loan Officer Assistant/Loan Officer
New Beginnings Mortgage
02.2013 - 01.2023
High School Diploma -
Don Antonio Lugo High School
CA DRE # 02002556
NMLS # 1558333
Notary- Commission Expires 02-17-2027
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