Erieny Botros
Bayonne,NJ
Summary
Strategic and detail-oriented Project Manager with 7+ years of experience. Outstanding organizational, time management, planning, and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Retail Sales Coordinator
Blue Foundry Bank
10.2021 - Current
- Strengthened products and promotional strategies to drive customer engagement and boost sales.
- Completed weekly branches schedules for 65+ employees
- Create various campaigns and focuses to accomplished business objectives by inspiring staff and promoting target products
- Manage the bank’s projects to achieve target goals
Float Assistant Branch Manager II
Blue Foundry Bank
08.2020 - 10.2021
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Managed various branches around New Jersey in the absence of the branch manager
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Universal Banker II
Blue Foundry Bank
10.2019 - 08.2020
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Evaluated client financial positions and identified most appropriate banking products.
- Trained and mentored various branches staff to maximize performance, efficiency, and compliance.
Universal Banker
Blue Foundry Bank
07.2017 - 04.2019
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Education
Management And Leadership Program
Rutgers, The State University of New Jersey
New Brunswick, NJ2019
Bachelor - Accounting
Faculty of Commerce Alexandria University
Alexandria, Egypt07.2012
Skills
- Reliable team worker
- Cash handling
- Neat, clean and professional appearance
- Comfortable standing for long time periods
- Excellent multi-tasker
Accomplishments
- Overseen, Managed and tracked the Pay Protection Program
- Managed and tracked Blue Foundry Bank’s IPO
- Created multiple campaigns to drive in deposits and build employees excitement
Timeline
Retail Sales Coordinator
Blue Foundry Bank
10.2021 - Current
Float Assistant Branch Manager II
Blue Foundry Bank
08.2020 - 10.2021
Universal Banker II
Blue Foundry Bank
10.2019 - 08.2020
Universal Banker
Blue Foundry Bank
07.2017 - 04.2019
Management And Leadership Program
Rutgers, The State University of New Jersey
Bachelor - Accounting
Faculty of Commerce Alexandria University