Erik Amador
El Paso,Texas
Summary
Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 3+ years in logistics. Warehouse experience in loading and unloading trailers & kept record of freight.
Overview
8
8
years of professional experience
Work History
Truck Driver
Pam Transport
11.2020 - 09.2023
- Over 250,000 safe miles with no incidents
- Ensured equipment was up to DOT standards at all time as well as permit book & logs
- Occasionally loaded & unloaded trailers with pallet jack
- Became proficient in critical thinking and problem solving in a constantly changing high paced environment.
- Was amongst 5 awardee's for company wide best MPG in 2022.
Billing Specialist
Continuum LLC
05.2019 - 08.2019
- Processed payments for customers and provided any knowledge when needed
- Primary role was to provide the maximum customer service, second was handling any billing related issues according to the customer’s account
- Directed customers to the necessary department if all my options to help have been exhausted
Customer Loyalty Group Specialist
Alorica Inc
03.2019 - 05.2019
- Primary role here was to retain customer’s using exclusive offers based off loyalty with company while maintaining excellent customer service
- Had a sales quota and metrics that had to be met at the end of every week
- Sales were mandatory and never missed goal once.
Retention Specialist
Conduent LLC
10.2015 - 09.2017
- Frequently took escalated supervisor calls that were transferred by frontline agents.
- Provided customers with options besides cancellation of services
- Processed cancellations & dealt with any questions regarding customer's accounts and services.
Education
GED -
El Dorado High School
Skills
- Stress management aptitude
- Adaptability and resilience
- Decision-making competence
- Self-motivation and discipline
- Cross-docking experience
- Strong work ethic
- Communication
- Compliance Regulations
Timeline
Truck Driver
Pam Transport
11.2020 - 09.2023
Billing Specialist
Continuum LLC
05.2019 - 08.2019
Customer Loyalty Group Specialist
Alorica Inc
03.2019 - 05.2019
Retention Specialist
Conduent LLC
10.2015 - 09.2017
GED -
El Dorado High School
Similar Profiles
Diante BushDiante Bush
Class A CDL Driver at PAM TransportClass A CDL Driver at PAM Transport
Beniamino Vincenzo DeFeliceBeniamino Vincenzo DeFelice
Truck Driver at PAM TransportTruck Driver at PAM Transport
Tyler FerrellTyler Ferrell
Terminal Manager at PAM TransportTerminal Manager at PAM Transport
Cordell CarpenterCordell Carpenter
Driver at PAM TransportDriver at PAM Transport
Christopher A. MendozaChristopher A. Mendoza
Masters Research Assistant at University Of Texas At El Paso - Aerospace CenterMasters Research Assistant at University Of Texas At El Paso - Aerospace Center