Erik Avila
Zillah,WA
Summary
Hardworking Service technician skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work. Looking to explore new opportunities and take a leadership oriented role.
Overview
12
12
years of professional experience
Work History
Sales/Service Technician
SFW
Burley , ID
02.2024 - 07.2024
- Sales associate for proprietary food processing equipment
- sales associate for service level agreements on preventative maintenance on food processing equipment including high speed centrifuges
- Produced time and cost estimates for change orders.
- Processed customer orders according to established procedures within specified timeframe.
- Conducted follow-up calls with customers to answer any questions related to quotes or products and services offered.
Service Technician
GEA
Patterson , CA
11.2019 - 08.2023
- Provided technical support to customers over the phone and in person nationwide including canada.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for separation and clarification equipment
- Performed on site rebuilds on high speed centrifuges and related equipment
- Installed and commission new Separators or clarifiers for Dairy, beverage, oils, and pharmaceutical processes
- Provided training on the safe usage of equipment for customers as well as developing recipes and adjusting setpoints for specific processes to enure a satisfactory end product.
- emergency
- Responded quickly to emergency calls from customers needing immediate assistance.
Maintenance Technician
Darigold
Sunnyside , WA
11.2017 - 11.2019
- Performed preventive maintenance on hydraulic, pneumatic and mechanical systems.
- Repaired and replaced defective parts in production machinery.
- Installed new plant machinery as required.
- Troubleshot and repaired malfunctioning components such as conveyors, pumps, valves, and cheese processing equiptment
Milk HTST/Centrifuge Operator
Darigold
Sunnyside , WA
11.2015 - 11.2017
- Operate and maintain pasteurization and related equipment to ensure a safe product
- Pasteurization license through WSDA
- start,run, and shut down CIP process on pasteurization equipment and high speed centrifuges
- standardize milk and follow strict recipes and GMPs to ensure quality products
Maintenance Technician
Washington Beef
Toppenish , WA
09.2012 - 11.2015
- Performed preventive maintenance on beef processing equipment
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Assisted in the installation of new machinery and equipment.
- fabricate stainless tables ladders and railing using stick welding and tig welding methods
- general plumbing of waste drainage and chemical lines.
Education
High School Diploma -
Toppenish High School
Toppenish, WA06.2013
Skills
- Professional and Courteous
- Customer Service
- Mechanical Abilities
- Client Relationship Management
- Work With Minimal Supervision
- Installation and Repair
- Inventory and expense Management
- High speed separation Equipment Expertise
- Detailed Service Reports
Timeline
Sales/Service Technician
SFW
02.2024 - 07.2024
Service Technician
GEA
11.2019 - 08.2023
Maintenance Technician
Darigold
11.2017 - 11.2019
Milk HTST/Centrifuge Operator
Darigold
11.2015 - 11.2017
Maintenance Technician
Washington Beef
09.2012 - 11.2015
High School Diploma -
Toppenish High School
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