Summary
Overview
Work History
Education
Skills
Timeline
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Erik Cardona

Far Rockaway,NY

Summary

Accomplished HPD Representative with a proven track record at Jack Jaffa & Associates, adept in bilingual communication and complaint resolution. Excelled in managing HPD Dismissal Requests and enhancing customer relations through effective problem-solving. Demonstrated expertise in paperwork processing, ensuring high accuracy and efficiency in regulatory compliance.

Overview

4
4
years of professional experience

Work History

HPD Representative

Jack Jaffa & Associates
04.2023 - Current
  • Tasked with overseeing and managing HPD Dismissal Requests, NOVs, Vacate Orders, Fire Safety, and AEP Building inspections.
  • Cooperating with tenants, superintendents, and building management to address and remove HPD Violations
  • Filing building registration forms, lead abatements, and ordering dismissal requests

Census Field Representative

U.S. Census Bureau
06.2020 - 11.2020
  • Conducting in-person interviews, gathering relevant information from a variety of households.
  • Resolve customer complaints and issues in a timely and professional manner
  • Completed paperwork in full, on time and with high accuracy.

Education

No Degree - Advertising And Public Relations

City College of New York
New York, NY
09.2027

Skills

  • Bilingual (English/Spanish)
  • Customer Relations
  • Complaint resolution
  • Paperwork Processing
  • Appointment Scheduling

Timeline

HPD Representative

Jack Jaffa & Associates
04.2023 - Current

Census Field Representative

U.S. Census Bureau
06.2020 - 11.2020

No Degree - Advertising And Public Relations

City College of New York

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Erik Cardona