Erik Chavez
North Las Vegas
Summary
Resourceful professional in manufacturing supervision with a knack for driving productivity and completing tasks efficiently. Skilled in workflow optimization, quality control, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and workforce management.
Overview
19
19
years of professional experience
Work History
FoodPreparation
The Cheesecake Factory
Las Vegas
11.2022 - 04.2025
- Stocked hot and cold cases and displays to offer wide variety of prepared foods to guests.
- Prepared workstations with ingredients and tools to increase efficiency.
- Cleaned and sanitized utensils, dishes or silverware.
Food Preparation
Olive Garden Restaurant
Las Vegas
01.2020 - 11.2021
- Managed food preparation, guest interaction, quality control and customer relations.
- Demonstrated proper techniques in food preparation, presentation, and safety.
- Handled food preparation tasks such as slicing fruit for garnishments.
- Ensured compliance with health regulations regarding food preparation and storage.
- Planned and prepared schedules for food preparation.
Shift Manager
McDonald's
North Las Vegas
04.2010 - 06.2020
- Ensured compliance with food safety regulations and quality standards.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Upheld company standards and compliance requirements for operations.
- Determined budgets, production goals and rates based on company policies and requirements.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Prepared operations data to produce comprehensive reports to management.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Processed weekly payroll information using appropriate software applications.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Reinforced rules to promote superior employee performance.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Communicated with other shift managers to facilitate continuum of customer service.
- Identified needs of customers promptly and efficiently.
- Coached employees on interactions with customers to drive exceptional service.
- Investigated customer complaints regarding merchandise quality or availability promptly.
Burger Maker
In N Out Air
North Hollywood, CA
08.2006 - 03.2010
- Followed health code regulations regarding proper food handling procedures.
- Resolved customer complaints in a timely manner through active listening skills and problem solving techniques.
- Collaborated with team to deliver timely service of items.
- Assisted in preparation of menu items ranging from burgers to sandwiches.
- Responded quickly to urgent situations related to customer satisfaction or product shortages.
- Set up work stations prior to opening to minimize prep time.
- Assisted in maintaining restaurant cleanliness standards by wiping down tables after customers had left.
- Maintained cleanliness and organization of line workstations.
- Inspected finished burgers for presentation accuracy before handing them off to customers.
- Used grills, deep fryers and griddles to cook food.
- Cooked menu items based on customer orders.
- Followed specific methods for food preparation and proper portioning.
- Checked food quality regularly to ensure freshness and flavor standards were met.
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
- Helped prepare other menu items such as fries, onion rings and shakes.
Education
High School Diploma -
North Hollywood High
North Hollywood, CA06-2005
Skills
- Staff scheduling
- Inventory management
- Quality control
- Process optimization
- Assignments
- Production
- Running the floor
- Food safety
- Food preparation
- Customer service
- Team collaboration
- Workstation organization
- Health regulations
- Equipment operation
- Time management
- Conflict resolution
- Active listening
- Performance monitoring
- Analytical skills
- Work coordination
- Teamwork and collaboration
- Ingredient knowledge
- Poaching Skills
- Team coordination
- Team building
- Safe food handling
- Vegetable and fruit preparation
- Weight and volume measurement
- Salad creation
- Reliability
- Sandwich making
- Restaurant equipment maintenance
- Records management
- Hot table management
- Event preparation
- Kitchen station restocking
- Safe food handling procedures
- Knife use
- Prepare ingredients
- Food portioning
- Teamwork
- Meat cutting
- Cake decorating
- Weighing and measuring
- Sweeping and mopping
- Team leadership
- Certified in [area of certification]
- Workplace safety
- Meat preparation
- Flexible and adaptable
- Floor vacuuming
- Vegan cooking
Timeline
FoodPreparation
The Cheesecake Factory
11.2022 - 04.2025
Food Preparation
Olive Garden Restaurant
01.2020 - 11.2021
Shift Manager
McDonald's
04.2010 - 06.2020
Burger Maker
In N Out Air
08.2006 - 03.2010
High School Diploma -
North Hollywood High