Erik Chavez
Santa Rosa,CA
Summary
Quality-driven employee at providing excellent customer service, providing employees clear guidelines, and responsibilities. Practiced in customer sales, store opening and closing procedures and operational improvements. Strong experience in supervising in a large retail environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Best Buy
Santa Rosa, CA
08.2024 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Demonstrated product knowledge, effectively promoting merchandise to enhance sales.
- Collaborated with team members to maintain store appearance and create inviting displays.
Operations Department Supervisor
Rebounderz Indoor Trampoline Arena
Rohnert Park, CA
03.2023 - 03.2024
- Worked effectively in fast-paced environments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Developed strong communication and organizational skills through working on group projects.
- Skilled at working independently and collaboratively in a team environment.
- Mentored team members to enhance professional development and accountability in workplace.
- Trained and mentored staff on operational procedures and customer service excellence.
Retail Sales Associate
Tuesday Morning
Santa Rosa, CA
03.2022 - 01.2023
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Roseland University Prep
Santa Rosa, CA05.2023
No Degree - Accounting
Sonoma State University
Rohnert Park, CA05.2027
Skills
- Administrative Documentation
- Flexible Schedule
- Time Management
- Leadership Skills
- Retail Operations
- Problem-Solving
- Interactive communication skills
- Customer Service
Certification
- Child Abuse and Neglect Mandated Reporter Certification 7/11/2023
- Sexual Harassment and Abusive Conduct Prevention Certification 7/11/2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Best Buy
08.2024 - Current
Operations Department Supervisor
Rebounderz Indoor Trampoline Arena
03.2023 - 03.2024
Retail Sales Associate
Tuesday Morning
03.2022 - 01.2023
High School Diploma -
Roseland University Prep
No Degree - Accounting
Sonoma State University