Erik Escobedo
San Diego,CA
Summary
Senior Staffing Operation Supervisor with extensive experience in full-cycle recruitment and payroll compliance at StaffPro. Skilled in leading teams of over 85 employees and improving operational efficiency. Expertise in risk-prevention training and fostering strong client relations, resulting in high performance across multiple hotel properties.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Staffing Operation Supervisor / Senior Area Supervisor
StaffPro
San Diego, California
01.2021 - Current
- Lead full-cycle recruitment, selection, and onboarding of new staff members, ensuring alignment with property operational needs.
- Oversee payroll review and approval for multiple hotel accounts, ensuring accuracy and compliance with company policies.
- Supervise and manage a team of over 85 employees across multiple San Diego properties, maintaining high performance and operational standards.
- Plan and manage recruitment office operations, including budgeting, staffing forecasts, and resource allocation.
- Conduct weekly site visits to active clients and prospective properties to ensure service quality and operational compliance.
- Deliver risk-prevention and safety training programs to staff, promoting workplace safety and regulatory compliance.
- Document and report employee workplace incidents, ensuring proper follow-up and adherence to HR procedures.
- Develop and maintain weekly staffing schedules to optimize coverage across hotel departments.
- Distribute payroll checks to new hire employees and manage onboarding administrative processes.
- Monitor and manage attendance for all scheduled staff across each property’s assigned shifts.
- Record and process disciplinary actions for policy violations, coordinating with HR and maintaining documentation in employee records.
- Communicate critical updates, schedule changes, and operational reminders via WhatsApp and other internal channels to ensure staff alignment.
- Provide post-meeting recaps to clients, summarizing key discussion points, operational commitments, and follow-up actions.
- Fill the positions requested by clients with staff who are qualified and ready to work.
Account Supervisor – Legoland California
StaffPro
San Diego, California
01.2020 - 01.2021
- Processed and approved payroll for more than 200 employees at a single property.
- Prepared weekly schedules for all StaffPro Staff.
- Inspect the property to identify any additional tasks for the lobby.
- Conduct morning meetings with housekeepers, housekeepers, and supervisors.
- Filled all open positions and maintained full staffing coverage.
- Documented workplace accidents and managed call-ins and absences.
- Monitored Front Desk service tickets and coordinated with supervisors for completion.
- Inspected rooms and performed quality audits.
- Assigned urgent rooms before noon daily.
- Audited supervisors’ checklists to ensure property compliance.
- Led weekly team meetings to address goals and improve opportunities.
- Ensured staff productivity and adherence to company policies.
- Conducted disciplinary actions and terminations, coordinating with HR.
- Uploaded employee documentation and certifications to BULLHORN.
On-Site Supervisor
StaffPro
San Diego, California
01.2018 - 01.2019
- Supervised room inspections and cleanliness standards.
- Delivered urgent rooms before midday for guest arrivals.
- Provided room attendants with necessary supplies and equipment.
- Oversaw housemen and monitor daily task completion.
- Resolved guest complaints and service issues.
- Ensured assigned rooms were completed within scheduled work hours.
- Verified meal breaks according to company policy.
- Completed shift hand-off to PM supervisor with no pending tasks.
- Reviewed and approved houseman daily checklists before clock-out.
Room Attendant / Houseman
StaffPro
San Diego, California
01.2018 - 12.2018
- Cleaned an average of 12–15 rooms per shift.
- Stripped 35–42 rooms daily.
- Vacuumed hallways, stairwells, and elevators.
- Cleaned windows and public areas.
- Maintained and organized storage rooms and linen closets.
- Assisted room attendants with operational requests.
- Ensured that all vacuum cleaners remained functional.
- Stripped and prepared all VIP rooms.
Education
Bachelor’s Degree - Psychology
Universidad Humanitas
Tijuana, Baja CaliforniaSkills
- Leadership & Staff Supervision
- Payroll Review & Compliance
- Scheduling & Workforce Planning
- Hotel Operations Support
- Client Relations & Service
- Risk-Prevention Training
- Problem Solving & Communication
- Full-cycle recruitment
- Customer relationship management
- Risk management
- Employee motivation
- Team supervision
Certification
- E-Verify Training, 01/01/24, 12/31/25
- I-9 Compliance & E-Verify Training, 01/01/23, 12/31/23
- Sales Effectiveness – Butler Street, 01/01/23, 12/31/23
- Leadership Effectiveness Training – Butler Street, 01/01/23, 12/31/23
Languages
- English, Intermediate
- Spanish, Native
Timeline
Senior Staffing Operation Supervisor / Senior Area Supervisor
StaffPro
01.2021 - Current
Account Supervisor – Legoland California
StaffPro
01.2020 - 01.2021
On-Site Supervisor
StaffPro
01.2018 - 01.2019
Room Attendant / Houseman
StaffPro
01.2018 - 12.2018
Bachelor’s Degree - Psychology
Universidad Humanitas