Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Erik Fletcher

Rising Sun,MD

Summary

Adept Automotive Technician with a proven track record at Regan Motors, enhancing vehicle functionality and shop efficiency. Excelled in diagnosing complex issues and performing precise repairs, significantly boosting customer satisfaction. Skilled in transmissions and preventive maintenance, coupled with exceptional teamwork and problem-solving abilities, consistently prioritizes safety and quality.

Overview

36
36
years of professional experience

Work History

Automotive Technician

Regan Motors
10.2019 - Current
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Automatic Transmission Rebuilder

Joppa Automatic Transmission
06.1989 - 09.2019
  • Boosted revenue for the business by upselling additional services when appropriate during transmission rebuild consultations.
  • Improved customer satisfaction by accurately diagnosing and repairing complex transmission issues in a timely manner.
  • Collaborated effectively with other automotive professionals, fostering a positive work environment that encouraged open communication and teamwork.
  • Maintained up-to-date knowledge of industry trends and advancements in automatic transmission technology through continuous professional development.

Education

High School Diploma -

Harford Technical High School
Bel Air, MD
05-1989

Skills

  • Strong work ethic
  • Changing tires
  • Attention to detail
  • Problem-solving
  • Safety awareness
  • Valid Driver's license
  • Hand and power tools
  • Time management
  • Brake systems understanding
  • Drivability
  • Preventive Maintenance
  • Replacing parts
  • Troubleshooting skills
  • Parts replacement
  • Fluid exchanges
  • Customer service
  • Brake systems
  • Steering systems
  • Tire services
  • Suspension systems
  • Transmissions
  • Fuel systems
  • Exhaust systems
  • Team collaboration
  • Preventive maintenance services

Interests

  • Avid Reader
  • Outdoor Recreation
  • Historical Exploration
  • Auto Repair/Restoration
  • Music
  • Reading
  • Hiking
  • Home Brewing
  • Wine Tasting
  • Train Travel
  • Road Trips
  • Enjoy experimenting with different ingredients and flavors in the kitchen

Timeline

Automotive Technician

Regan Motors
10.2019 - Current

Automatic Transmission Rebuilder

Joppa Automatic Transmission
06.1989 - 09.2019

High School Diploma -

Harford Technical High School

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Erik Fletcher