Erik Fox
Bend,OR
Summary
Dedicated to sales, offers history of success in fostering quality customer service and sales experiences. Brings talents for needs assessment and extensive product knowledge to inspire customer purchases and exceed performance goals. Leverages experience and skill to sell products to customers in an honest and charismatic way.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Wildhorse Harley-Davidson Inc
07.2021 - Current
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built trusting relationships with customers by making personal connections.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Suggested products and services to match customers' stated needs and preferences.
- Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Conferred with customers to understand needs, recommend products and solve after-sale issues.
Company Owner
Millennial Painting & Design LLC
06.2012 - 07.2021
- Mentored newly hired employees to take on responsibilities and tasks with understanding.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Interviewed, trained and supervised employees.
- Approved and processed payroll and required documentation to deliver employee pay on time.
- Devised internal processes and procedures.
- Developed estimates for painting services based on in-depth knowledge of labor and material expenses.
- Liaised with vendors such as Sherwin-Williams to build relationships and negotiate deals.
- Applied paint, stain and varnish to wood, metal, plastic and drywall both inside and outside of residential dwellings using sprayers, brushes and rollers.
- Received work orders from supervisors and clients to determine scope of work, materials needed and other job requirements.
- Provided work order cost estimates based on anticipated type and quantity of materials needed and total project surface area.
Mobile Sales Consultant
Best Buy
06.2011 - 06.2012
- Assisted customers both in person and by phone, answering questions about different products.
- Diagnosed issues with cell phone performance, technical operations and specific applications.
- Educated customers about policies, contracts and payment amounts.
- Provided customers with information about advantages, disadvantages and differences between different mobile brands.
- Welcomed prospective customers and current clients and ascertained product needs.
- Set up and activated devices to work on Verizon, Sprint and AT&T.
- Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
Education
Some College (No Degree) - Business Management
Central Oregon Community College
Bend, ORSkills
- Problem-Solving
- Relationship Selling
- Product Sales
- Customer Needs Assessment
- Merchandising Knowledge
- Friendly and Outgoing
- Customer- and Service-Oriented
Timeline
Assistant Manager
Wildhorse Harley-Davidson Inc
07.2021 - Current
Company Owner
Millennial Painting & Design LLC
06.2012 - 07.2021
Mobile Sales Consultant
Best Buy
06.2011 - 06.2012
Some College (No Degree) - Business Management
Central Oregon Community College
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