Summary
Overview
Work History
Education
Skills
Timeline
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Erik Galasso

Tacoma,WA

Summary

Proven leader and effective communicator, adept in customer service and team leadership,driving employee productivity and satisfaction. Skilled in time management and enhancing customer experiences and operational efficiency. Prioritizing client needs and fostering a positive work environment.

Overview

8
8
years of professional experience

Work History

Cybersecurity Specialist

E&E Private Protection
02.2023 - 11.2023
  • Maintained up-to-date knowledge of emerging threats, providing proactive solutions for potential vulnerabilities.
  • Contributed to the development of company-wide policies on information security, privacy, and acceptable use of technology resources.

Crew Trainer

McDonald's
10.2022 - 06.2023
  • Motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.

Cybersecurity Specialist

Dungeness and Dragons
07.2022 - 09.2022
  • Maintained up-to-date knowledge of emerging threats, providing proactive solutions for potential vulnerabilities.
  • Contributed to the development of company-wide policies on information security, privacy, and acceptable use of technology resources.

Cashier

Safeway
07.2021 - 07.2022
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Salesman

Sears Outlet
02.2018 - 03.2019
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.

English Teacher

Xiangnan University
09.2015 - 06.2017
  • Developed innovative lesson plans to engage students in English language learning.
  • Prepared and implemented lesson plans covering required course topics.

Education

Bachelor - Linguistics

University of Washington
Seattle, WA

Associate - Cybersecurity

Peninsula College
Port Angeles, WA

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Spanish
  • Japanese

Timeline

Cybersecurity Specialist

E&E Private Protection
02.2023 - 11.2023

Crew Trainer

McDonald's
10.2022 - 06.2023

Cybersecurity Specialist

Dungeness and Dragons
07.2022 - 09.2022

Cashier

Safeway
07.2021 - 07.2022

Salesman

Sears Outlet
02.2018 - 03.2019

English Teacher

Xiangnan University
09.2015 - 06.2017

Bachelor - Linguistics

University of Washington

Associate - Cybersecurity

Peninsula College

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Erik Galasso