Erik Garcia
Bell Gardens,CA
Summary
Dynamic sales professional with a proven track record at Spectrum, excelling in inventory management and relationship building. Expert in negotiation tactics and sales closing, consistently achieving high customer satisfaction. Adept at training staff and enhancing product knowledge, driving sales success through effective communication and strategic follow-ups.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Spectrum
Lakewood, California
03.2025 - Current
- Trained new staff on effective sales techniques and customer service standards to enhance team performance.
- Resolved customer inquiries promptly, contributing to high customer satisfaction and loyalty.
- Managed inventory levels through regular stock checks and timely replenishment to ensure product availability.
- Educated customers on product and service offerings.
Sales Consultant
Harbor Chevrolet
Long Beach, CA
05.2022 - 03.2025
- Provided product information, features, and benefits to customers. ( corvette specialist)
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Followed up with customers to build long-term relationships and successful referrals.
- Build strong relationships with local brokers to benefit from fleet deals.
Experience Guide
EchoPark Automotive
Colorado Springs, CO
02.2022 - 06.2022
- Uphold the strictest policies to ensure customer satisfaction, 98% average
- Maintain a backend average of $2,400 a copy.
- Maximized productivity by quickly coordinating and processing sales contracts using [Darwin].
- Reviewed purchases and sales contracts for compliance with dealer and legal standards.
Sales Specialist
Bob Penkhus Volvo Mazda
Colorado Springs, CO
02.2021 - 01.2022
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts.
Sales Consultant
South Colorado Springs Nissan
Colorado Springs, CO
03.2020 - 01.2021
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Prepared purchased vehicles and completed final delivery checks.
Education
High School -
Bell Gardens High School
Bell Gardens, CASkills
- Stock control
- Sales closing
- Lead generation
- Appointment Setting
- Product knowledge
- Sales training
- Negotiation Tactics
- Relationship building
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant Store Manager
Spectrum
03.2025 - Current
Sales Consultant
Harbor Chevrolet
05.2022 - 03.2025
Experience Guide
EchoPark Automotive
02.2022 - 06.2022
Sales Specialist
Bob Penkhus Volvo Mazda
02.2021 - 01.2022
Sales Consultant
South Colorado Springs Nissan
03.2020 - 01.2021
High School -
Bell Gardens High School