Erik Hernandez
Sacramento,CA
Summary
Dedicated team member with strong customer service skills and a positive attitude, enhancing workflow efficiency and ensuring compliance with health and safety guidelines.
Results-oriented professional with experience in fast-paced environments. Proven ability to collaborate effectively, maintain high quality standards, and adapt to changing priorities while delivering exceptional customer service.
Detail-oriented individual known for strong teamwork and problem-solving skills. Committed to enhancing customer satisfaction and driving operational excellence in all tasks.
Overview
2
2
years of professional experience
Work History
Team Member
Subway
4211 Norwood Ave
11.2025 - Current
- Assisted team members with training new hires on operational procedures.
- Followed health and safety guidelines to ensure compliance at all times.
- Collaborated with team to enhance workflow efficiency and customer satisfaction.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Member
Chick-fil-A
2101 Alta Arden Expy
05.2024 - 07.2025
- Delivered exceptional customer service in fast-paced environment.
- Prepared and assembled food items according to strict quality standards.
- Maintained cleanliness and organization of dining area and kitchen space.
- Operated kitchen equipment safely and efficiently during peak hours.
- Greeting guest as they walk in.
- Adapted quickly to changing priorities while maintaining service excellence.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Rio Linda High
6309 Dry Creek RoadSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Cash handling
- Collaboration and teamwork
- Computer skills
- Organizing work stations
- FLUENT IN SPAINSH
- Document preparation
- File organization
- Database entry
- Document scanning
- Event planning
- Email management
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Subway
11.2025 - Current
Team Member
Chick-fil-A
05.2024 - 07.2025
High School Diploma -
Rio Linda High